Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Contract disputes can consume time, money and relationships. Choosing the right dispute resolution approach and preparing well can significantly improve outcomes.
This Aractech course covers dispute prevention, negotiation, mediation, expert determination, adjudication and arbitration, drafting dispute clauses, preparing cases and evidence, and managing disputes commercially. Participants take part in mediation and arbitration simulations.
What you will achieve
Learning objectives
- Prevent and manage disputes early
- Compare dispute resolution methods
- Draft effective dispute resolution clauses
- Prepare for mediation
- Understand arbitration procedures
- Manage disputes commercially and strategically
Who should attend
Target audience
- Contract and commercial managers
- Legal professionals
- Project managers
- Claims specialists
- Procurement professionals
- Senior managers
Methodology
Learning approach
- Mediation simulation
- Arbitration walkthrough
- Case studies
- Clause drafting
- Group discussions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Disputes and Prevention
- Causes of disputes
- Prevention
- Early management
- Coffee break
- Early management (continued)
- Commercial strategy
- Exercise: Dispute risk review
Day 2
Negotiation and Mediation
- Negotiation
- Mediation process
- Mediator role
- Coffee break
- Mediator role (continued)
- Preparation
- Simulation: Mediation
Day 3
Other Methods
- Expert determination
- Adjudication
- Dispute boards
- Coffee break
- Dispute boards (continued)
- Choosing methods
- Workshop: Dispute clause drafting
Day 4
Arbitration
- Arbitration agreements
- Procedure
- Evidence
- Coffee break
- Evidence (continued)
- Awards and enforcement
- Case study: International arbitration
Day 5
Managing Disputes
- Costs
- Settlement
- Relationships
- Coffee break
- Relationships (continued)
- Lessons learned
- Capstone: Dispute strategy
FAQ
Frequently asked questions
What does Contract Dispute Resolution: Mediation and Arbitration (CON-008) cover?
This course covers Contracts Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Contract and commercial managers, Legal professionals, Project managers
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, London, Frankfurt, Rome, Kuala lumpur.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Contract Dispute Resolution: Mediation and Arbitration to your business address.