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Course AGRC-054

Root Cause Analysis for Auditors

Audit findings that describe only symptoms tend to recur. When auditors identify why a control failed or a problem occurred, their recommend... The outline covers Why Root Causes Matter in Auditing, Core Techniques, Adva...

  • 5 daysClassroom or online
  • 49Upcoming dates
  • 12Cities
  • €1,825Fees from

Choose your format and date

  • 5 days
  • 09:00–14:00
  • Certificate of attendance

Classroom sessions

  1. 7–11 Dec 2026

    Barcelona

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  2. 14–18 Dec 2026

    Frankfurt

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  3. 21–25 Dec 2026

    London

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  4. 4–8 Jan 2027

    London

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  5. 11–15 Jan 2027

    Barcelona

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  6. 18–22 Jan 2027

    Frankfurt

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  7. 25–29 Jan 2027

    Kuala Lumpur

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  8. 1–5 Feb 2027

    Madrid

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  9. 8–12 Feb 2027

    London

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  10. 15–19 Feb 2027

    Barcelona

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  11. 22–26 Feb 2027

    Frankfurt

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  12. 1–5 Mar 2027

    Frankfurt

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  13. 8–12 Mar 2027

    Munich

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  14. 15–19 Mar 2027

    London

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  15. 22–26 Mar 2027

    Barcelona

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  16. 5–9 Apr 2027

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  17. 12–16 Apr 2027

    Frankfurt

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  18. 19–23 Apr 2027

    Paris

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  19. 26–30 Apr 2027

    London

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  20. 3–7 May 2027

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  21. 10–14 May 2027

    Barcelona

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  22. 17–21 May 2027

    Frankfurt

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  23. 24–28 May 2027

    Rome

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  24. 7–11 Jun 2027

    Barcelona

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  25. 14–18 Jun 2027

    Frankfurt

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  26. 21–25 Jun 2027

    London

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  27. 5–9 Jul 2027

    Frankfurt

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  28. 12–16 Jul 2027

    Amsterdam

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  29. 19–23 Jul 2027

    London

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  30. 26–30 Jul 2027

    Barcelona

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  31. 2–6 Aug 2027

    Barcelona

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  32. 9–13 Aug 2027

    Frankfurt

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  33. 16–20 Aug 2027

    Cape Town

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  34. 23–27 Aug 2027

    London

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  35. 6–10 Sep 2027

    Barcelona

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  36. 13–17 Sep 2027

    Frankfurt

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  37. 20–24 Sep 2027

    London

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  38. 4–8 Oct 2027

    Geneva

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  39. 11–15 Oct 2027

    London

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  40. 18–22 Oct 2027

    Barcelona

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  41. 25–29 Oct 2027

    Frankfurt

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  42. 1–5 Nov 2027

    Frankfurt

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  43. 8–12 Nov 2027

    Istanbul

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  44. 15–19 Nov 2027

    London

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  45. 22–26 Nov 2027

    Barcelona

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  46. 6–10 Dec 2027

    Barcelona

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  47. 13–17 Dec 2027

    Frankfurt

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  48. 20–24 Dec 2027

    Kuala Lumpur

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  49. 27–31 Dec 2027

    London

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Online / Live sessions

  1. 7–11 Dec 2026

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  2. 14–18 Dec 2026

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  3. 21–25 Dec 2026

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  4. 4–8 Jan 2027

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  5. 11–15 Jan 2027

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  6. 18–22 Jan 2027

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  7. 25–29 Jan 2027

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  8. 1–5 Feb 2027

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  9. 8–12 Feb 2027

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  10. 15–19 Feb 2027

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  11. 22–26 Feb 2027

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  12. 1–5 Mar 2027

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  13. 8–12 Mar 2027

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  14. 15–19 Mar 2027

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  15. 22–26 Mar 2027

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  16. 5–9 Apr 2027

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  17. 12–16 Apr 2027

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  18. 19–23 Apr 2027

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  19. 26–30 Apr 2027

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  20. 3–7 May 2027

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  21. 10–14 May 2027

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  22. 17–21 May 2027

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  23. 24–28 May 2027

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  24. 7–11 Jun 2027

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  25. 14–18 Jun 2027

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  26. 21–25 Jun 2027

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  27. 5–9 Jul 2027

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  28. 12–16 Jul 2027

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  29. 19–23 Jul 2027

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  30. 26–30 Jul 2027

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  31. 2–6 Aug 2027

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  32. 9–13 Aug 2027

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  33. 16–20 Aug 2027

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  34. 23–27 Aug 2027

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  35. 6–10 Sep 2027

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  36. 13–17 Sep 2027

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  37. 20–24 Sep 2027

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  38. 4–8 Oct 2027

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  39. 11–15 Oct 2027

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  40. 18–22 Oct 2027

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  41. 25–29 Oct 2027

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  42. 1–5 Nov 2027

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  43. 8–12 Nov 2027

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  44. 15–19 Nov 2027

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  45. 22–26 Nov 2027

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  46. 6–10 Dec 2027

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  47. 13–17 Dec 2027

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  48. 20–24 Dec 2027

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  49. 27–31 Dec 2027

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Introduction

Course overview

Audit findings that describe only symptoms tend to recur. When auditors identify why a control failed or a problem occurred, their recommendations address the real cause and deliver lasting improvement. Professional standards increasingly expect internal auditors to consider root causes, and audit committees value insight over lists of exceptions.

This Root Cause Analysis for Auditors training course equips auditors with practical techniques for moving beyond the condition to understand underlying causes. Participants learn structured methods such as the five whys, fishbone diagrams, fault trees and barrier analysis, along with ways to consider people, process, technology and cultural factors.

The course also shows how to gather evidence on causes, work collaboratively with auditees, write findings that explain cause and effect convincingly and identify themes across multiple audits.

View full course outline

What you will achieve

Learning objectives

  • Explain why root cause analysis improves audit value
  • Distinguish condition, criteria, cause and effect in findings
  • Apply the five whys and fishbone techniques
  • Use fault tree and barrier analysis for complex issues
  • Consider human, cultural and systemic causes
  • Gather and validate evidence on causes
  • Write findings with clear root causes and targeted recommendations
  • Identify thematic root causes across audits

Who should attend

Target audience

  • Internal auditors at all levels
  • Audit managers and team leaders
  • Quality and compliance auditors
  • Risk management professionals
  • Investigators and inspection staff
  • Process improvement specialists

Methodology

Learning approach

  • The course is practical and case-driven. Participants apply each technique to realistic audit scenarios, work in teams to analyse causes, practise interviewing for causes and rewrite sample findings. Group discussion explores the challenges of root cause analysis in real audit environments.

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

Why Root Causes Matter in Auditing

  1. The cost of recurring findings and superficial recommendations
  2. Professional expectations on root cause analysis
  3. The anatomy of an audit finding: condition, criteria, cause and effect
  4. Symptoms, contributing factors and root causes
  5. Coffee break
  6. Symptoms, contributing factors and root causes (continued)
  7. Planning root cause work within an audit
  8. Common barriers to effective root cause analysis
  9. Exercise: identifying causes in sample findings

Day 2

Core Techniques

  1. The five whys technique and its limitations
  2. Fishbone diagrams and cause categories
  3. Process mapping to locate failure points
  4. Pareto analysis for prioritising causes
  5. Coffee break
  6. Pareto analysis for prioritising causes (continued)
  7. Change analysis and comparison techniques
  8. Choosing the right technique for the issue
  9. Workshop: applying techniques to an audit case

Day 3

Advanced and Human Factors Analysis

  1. Fault tree analysis for complex failures
  2. Barrier analysis and the layers of control
  3. Human error, workload and behavioural factors
  4. Culture, incentives and tone at the top as causes
  5. Coffee break
  6. Culture, incentives and tone at the top as causes (continued)
  7. Systemic and organisational causes
  8. Avoiding blame and hindsight bias
  9. Case study: analysing a significant control breakdown

Day 4

Gathering Evidence and Working with Auditees

  1. Interviewing techniques that uncover causes
  2. Using data analysis to test cause hypotheses
  3. Validating causes with process owners
  4. Facilitating root cause workshops with management
  5. Coffee break
  6. Facilitating root cause workshops with management (continued)
  7. Handling disagreement about causes
  8. Documenting root cause work in audit files
  9. Role play: a cause-focused interview with an auditee

Day 5

Reporting and Thematic Insight

  1. Writing findings that explain cause and effect clearly
  2. Designing recommendations that address root causes
  3. Agreeing realistic management action plans
  4. Coffee break
  5. Agreeing realistic management action plans (continued)
  6. Identifying themes across multiple audits
  7. Reporting thematic insights to audit committees
  8. Following up to confirm that causes have been addressed
  9. Personal action plan for applying root cause analysis

Ready to book?

Root Cause Analysis for Auditors

Next session: 7 - 11 December 2026, Barcelona

Course FAQs

Questions about this course

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What does Root Cause Analysis for Auditors (AGRC-054) cover?

This course covers Auditing and Governance Risk and Compliance through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 21 - 25 December 2026. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Internal auditors at all levels, Audit managers and team leaders, Quality and compliance auditors

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include London, Barcelona, Frankfurt, Kuala lumpur, Madrid, Munich, Paris, Rome, Amsterdam, Cape Town, Geneva, Istanbul.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).