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Course AGRC-060

Risk Culture Assessment and Improvement

Policies, procedures and controls only work when people choose to follow them and speak up when something is wrong. The outline covers Understanding Risk Culture, Drivers and Indicators of Risk Culture, Assessment Method...

  • 5 daysClassroom or online
  • 49Upcoming dates
  • 12Cities
  • €1,825Fees from

Choose your format and date

  • 5 days
  • 09:00–14:00
  • Certificate of attendance

Classroom sessions

  1. 7–11 Dec 2026

    Barcelona

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  2. 14–18 Dec 2026

    Frankfurt

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  3. 21–25 Dec 2026

    London

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  4. 4–8 Jan 2027

    Frankfurt

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  5. 11–15 Jan 2027

    Amsterdam

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  6. 18–22 Jan 2027

    London

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  7. 25–29 Jan 2027

    Barcelona

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  8. 1–5 Feb 2027

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  9. 8–12 Feb 2027

    Frankfurt

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  10. 15–19 Feb 2027

    Cape Town

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  11. 22–26 Feb 2027

    London

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  12. 1–5 Mar 2027

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  13. 8–12 Mar 2027

    Barcelona

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  14. 15–19 Mar 2027

    Frankfurt

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  15. 22–26 Mar 2027

    Dubai

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  16. 5–9 Apr 2027

    Geneva

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  17. 12–16 Apr 2027

    London

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  18. 19–23 Apr 2027

    Barcelona

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  19. 26–30 Apr 2027

    Frankfurt

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  20. 3–7 May 2027

    Frankfurt

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  21. 10–14 May 2027

    Istanbul

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  22. 17–21 May 2027

    London

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  23. 24–28 May 2027

    Barcelona

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  24. 7–11 Jun 2027

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  25. 14–18 Jun 2027

    Frankfurt

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  26. 21–25 Jun 2027

    London

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  27. 5–9 Jul 2027

    London

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  28. 12–16 Jul 2027

    Barcelona

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  29. 19–23 Jul 2027

    Frankfurt

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  30. 26–30 Jul 2027

    Madrid

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  31. 2–6 Aug 2027

    Munich

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  32. 9–13 Aug 2027

    London

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  33. 16–20 Aug 2027

    Barcelona

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  34. 23–27 Aug 2027

    Frankfurt

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  35. 6–10 Sep 2027

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  36. 13–17 Sep 2027

    Frankfurt

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  37. 20–24 Sep 2027

    London

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  38. 4–8 Oct 2027

    Barcelona

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  39. 11–15 Oct 2027

    Frankfurt

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  40. 18–22 Oct 2027

    Rome

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  41. 25–29 Oct 2027

    London

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  42. 1–5 Nov 2027

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  43. 8–12 Nov 2027

    Barcelona

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  44. 15–19 Nov 2027

    Frankfurt

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  45. 22–26 Nov 2027

    Vienna

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  46. 6–10 Dec 2027

    Amsterdam

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  47. 13–17 Dec 2027

    London

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  48. 20–24 Dec 2027

    Barcelona

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  49. 27–31 Dec 2027

    Frankfurt

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Online / Live sessions

  1. 7–11 Dec 2026

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  2. 14–18 Dec 2026

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  3. 21–25 Dec 2026

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  4. 4–8 Jan 2027

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  5. 11–15 Jan 2027

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  6. 18–22 Jan 2027

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  7. 25–29 Jan 2027

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  8. 1–5 Feb 2027

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  9. 8–12 Feb 2027

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  10. 15–19 Feb 2027

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  11. 22–26 Feb 2027

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  12. 1–5 Mar 2027

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  13. 8–12 Mar 2027

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  14. 15–19 Mar 2027

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  15. 22–26 Mar 2027

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  16. 5–9 Apr 2027

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  17. 12–16 Apr 2027

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  18. 19–23 Apr 2027

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  19. 26–30 Apr 2027

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  20. 3–7 May 2027

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  21. 10–14 May 2027

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  22. 17–21 May 2027

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  23. 24–28 May 2027

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  24. 7–11 Jun 2027

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  25. 14–18 Jun 2027

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  26. 21–25 Jun 2027

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  27. 5–9 Jul 2027

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  28. 12–16 Jul 2027

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  29. 19–23 Jul 2027

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  30. 26–30 Jul 2027

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  31. 2–6 Aug 2027

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  32. 9–13 Aug 2027

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  33. 16–20 Aug 2027

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  34. 23–27 Aug 2027

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  35. 6–10 Sep 2027

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  36. 13–17 Sep 2027

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  37. 20–24 Sep 2027

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  38. 4–8 Oct 2027

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  39. 11–15 Oct 2027

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  40. 18–22 Oct 2027

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  41. 25–29 Oct 2027

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  42. 1–5 Nov 2027

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  43. 8–12 Nov 2027

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  44. 15–19 Nov 2027

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  45. 22–26 Nov 2027

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  46. 6–10 Dec 2027

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  47. 13–17 Dec 2027

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  48. 20–24 Dec 2027

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  49. 27–31 Dec 2027

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Introduction

Course overview

Policies, procedures and controls only work when people choose to follow them and speak up when something is wrong. Many major corporate failures have been traced not to missing rules but to cultures that discouraged challenge, rewarded excessive risk taking or tolerated misconduct. Regulators and boards are therefore paying increasing attention to risk culture.

This Risk Culture Assessment and Improvement training course explains what risk culture is, how it can be assessed and how it can be strengthened. Participants explore the drivers of risk culture, including leadership, incentives, accountability and communication, and learn practical assessment methods such as surveys, interviews, focus groups, behavioural indicators and document review.

The course also covers how to translate assessment results into targeted improvement actions and how internal audit and risk functions can provide ongoing insight on culture.

View full course outline

What you will achieve

Learning objectives

  • Define risk culture and explain why it matters
  • Identify the key drivers and indicators of risk culture
  • Select appropriate methods for assessing risk culture
  • Design surveys, interviews and focus groups on risk behaviours
  • Use behavioural indicators and data to evidence culture
  • Interpret findings and communicate them sensitively
  • Develop targeted actions to improve risk culture
  • Integrate culture insight into audit and risk work

Who should attend

Target audience

  • Risk managers and chief risk office staff
  • Internal auditors and audit managers
  • Compliance and ethics professionals
  • HR and organisational development professionals
  • Senior leaders responsible for culture
  • Governance and board support professionals

Methodology

Learning approach

  • The course is interactive and reflective. Participants analyse case studies of cultural failure, design assessment instruments, practise conducting culture interviews and focus groups, interpret sample survey results and build an improvement plan. Discussion draws heavily on participants' own experience.

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

Understanding Risk Culture

  1. Definitions of organisational culture and risk culture
  2. Why culture drives risk outcomes
  3. Lessons from culture-related corporate failures
  4. Regulatory and governance expectations on culture
  5. Coffee break
  6. Regulatory and governance expectations on culture (continued)
  7. Subcultures across departments and locations
  8. The relationship between culture, ethics and conduct
  9. Self-assessment of the culture in your organisation

Day 2

Drivers and Indicators of Risk Culture

  1. Tone from the top and the tone in the middle
  2. Accountability and ownership of risk
  3. Incentives, performance management and remuneration
  4. Openness, challenge and willingness to speak up
  5. Coffee break
  6. Openness, challenge and willingness to speak up (continued)
  7. Learning from errors and near misses
  8. Behavioural and data indicators of culture
  9. Workshop: selecting culture indicators

Day 3

Assessment Methods

  1. Choosing between surveys, interviews and focus groups
  2. Designing culture survey questions that work
  3. Conducting confidential culture interviews
  4. Coffee break
  5. Running focus groups and facilitation techniques
  6. Document review and observation of meetings
  7. Ensuring confidentiality and trust in assessments
  8. Role play: a risk culture focus group

Day 4

Analysis and Communication of Results

  1. Analysing qualitative and quantitative culture data
  2. Identifying patterns, strengths and concerns
  3. Triangulating evidence from different sources
  4. Communicating sensitive findings to leadership
  5. Coffee break
  6. Communicating sensitive findings to leadership (continued)
  7. Avoiding blame while driving accountability
  8. Presenting culture insight to boards
  9. Exercise: interpreting sample survey results

Day 5

Improving and Monitoring Risk Culture

  1. Designing targeted culture improvement actions
  2. Leadership behaviours and role modelling
  3. Aligning incentives and consequences with desired behaviours
  4. Coffee break
  5. Aligning incentives and consequences with desired behaviours (continued)
  6. Embedding culture in training, recruitment and onboarding
  7. Ongoing monitoring of culture indicators
  8. Integrating culture into audit and risk reviews
  9. Personal action plan for strengthening risk culture

Ready to book?

Risk Culture Assessment and Improvement

Next session: 7 - 11 December 2026, Barcelona

Course FAQs

Questions about this course

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What does Risk Culture Assessment and Improvement (AGRC-060) cover?

This course covers Auditing and Governance Risk and Compliance through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 21 - 25 December 2026. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Risk managers and chief risk office staff, Internal auditors and audit managers, Compliance and ethics professionals

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include London, Barcelona, Frankfurt, Amsterdam, Cape Town, Dubai, Geneva, Istanbul, Madrid, Munich, Rome, Vienna.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).