Global Learning for Operational Leaders
Classroom
19 sessions
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Online / Live
19 sessions
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Introduction
Course overview
Organizations invest significant resources in learning and development initiatives, making it essential to evaluate whether training activities deliver measurable value. This course provides participants with practical methods for aligning training with organizational goals, evaluating training effectiveness, measuring return on investment, and maximizing both financial and non-financial outcomes from development initiatives.
What you will achieve
Learning objectives
- Understand the strategic value of learning and development initiatives
- Align training interventions with business objectives
- Apply methods for measuring training effectiveness and outcomes
- Calculate and interpret training return on investment (ROI)
- Develop effective learning and development strategies
- Improve evaluation and reporting processes
- Maximize organizational value from training investments
Who should attend
Target audience
- HR professionals
- Learning and development specialists
- Training managers and coordinators
- Talent management professionals
- Line managers and supervisors
- Organizational development specialists
- Professionals responsible for workforce development initiatives
- Target Competencies
Methodology
Learning approach
- The course uses a practical and interactive methodology including presentations, workshops, group discussions, case studies, practical exercises, ROI calculations, evaluation activities, and real-world learning and development scenarios.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Strategic Foundations of Training and Organizational Performance
- Understanding the strategic role of learning, development, and workforce capability
- Building the business case for training investments
- Exploring approaches for developing employee skills and performance
- Coffee break
- Exploring approaches for developing employee skills and performance (continued)
- Evaluating development initiatives and personal development planning processes
- Reviewing models used for measuring training effectiveness and return on investment
- Creating organizational support systems that strengthen learning impact
Day 2
Aligning Learning Initiatives with Business Objectives
- Understanding the relationship between training and organizational strategy
- Identifying future skills and competency requirements
- Conducting development needs analysis effectively
- Aligning learning interventions with operational and business priorities
- Coffee break
- Aligning learning interventions with operational and business priorities (continued)
- Planning and implementing effective learning and development initiatives
- Maximizing broader organizational benefits beyond direct financial returns
Day 3
Measuring and Calculating Training Return on Investment
- Understanding barriers to measuring learning effectiveness
- Identifying what should be measured and selecting appropriate metrics
- Establishing meaningful performance indicators and success criteria
- Coffee break
- Establishing meaningful performance indicators and success criteria (continued)
- Evaluating the effectiveness and impact of training activities
- Estimating costs and expected organizational benefits
- Applying methods for calculating and interpreting return on investment
Day 4
Managing and Facilitating Learning Processes
- Understanding adult learning principles and effective learning approaches
- Clarifying the responsibilities of leaders, HR professionals, and employees in development activities
- Establishing strategic learning objectives and desired outcomes
- Designing interventions at both organizational and individual levels
- Coffee break
- Designing interventions at both organizational and individual levels (continued)
- Developing training budgets and resource planning approaches
- Evaluating internal and external training delivery options
Day 5
Training Evaluation and Continuous Improvement
- Reviewing different evaluation models and methodologies
- Using evaluation outcomes to improve future development initiatives
- Understanding levels of training evaluation and performance measurement approaches
- Coffee break
- Understanding levels of training evaluation and performance measurement approaches (continued)
- Linking evaluation results with return on investment objectives
- Addressing common misconceptions surrounding evaluation processes
- Course review and development of action plans for implementation
FAQ
Frequently asked questions
What does Measuring & Maximising Training ROI (HRT-067) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 5 - 9 October 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
HR professionals, Learning and development specialists, Training managers and coordinators
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Frankfurt, Kuala lumpur, Amsterdam, London, Istanbul, Munich.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
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Choose an available date and venue, add your participants, and we will email a formal quotation for Measuring & Maximising Training ROI to your business address.