Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Engagement surveys provide valuable insight only if they are well designed and followed by meaningful action. Many organisations survey regularly but see little change.
This Aractech course covers engagement concepts, survey design, administration, analysing results, identifying drivers, communicating results, action planning with managers and teams, pulse surveys and measuring progress. Participants analyse survey data and build action plans.
What you will achieve
Learning objectives
- Explain employee engagement and its drivers
- Design effective engagement surveys
- Analyse survey results and identify priorities
- Communicate results transparently
- Facilitate action planning with teams
- Track progress with pulse surveys
Who should attend
Target audience
- HR and engagement professionals
- HR business partners
- Internal communication staff
- Managers
- Organisational development specialists
- People analytics staff
Methodology
Learning approach
- Survey design workshop
- Data analysis exercises
- Case studies
- Facilitation practice
- Group discussions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Engagement
- Defining engagement
- Drivers
- Business impact
- Coffee break
- Business impact (continued)
- Measurement approaches
- Exercise: Engagement model
Day 2
Survey Design
- Questions
- Scales
- Confidentiality
- Coffee break
- Confidentiality (continued)
- Administration
- Workshop: Survey design
Day 3
Analysis
- Response rates
- Driver analysis
- Segment comparisons
- Coffee break
- Segment comparisons (continued)
- Comments analysis
- Lab: Survey analysis
Day 4
Communication and Action
- Sharing results
- Manager role
- Action planning
- Coffee break
- Action planning (continued)
- Team workshops
- Practice: Action planning session
Day 5
Tracking Progress
- Pulse surveys
- Accountability
- Measuring change
- Coffee break
- Measuring change (continued)
- Continuous listening
- Capstone: Engagement action plan
FAQ
Frequently asked questions
What does Employee Engagement Surveys and Action Planning (HRT-082) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
HR and engagement professionals, HR business partners, Internal communication staff
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Paris, Frankfurt, Amsterdam, London, Istanbul, Cape Town, Barcelona, Vienna.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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