Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Technology contracts for software, cloud services, implementation and support involve complex issues around intellectual property, data, service levels and liability. Mistakes can lock organisations into poor arrangements.
This Aractech course covers software licensing, SaaS and cloud agreements, implementation and development contracts, data protection and security terms, service levels, intellectual property, liability, exit and transition. Participants review technology contract clauses.
What you will achieve
Learning objectives
- Understand software licensing and SaaS models
- Negotiate cloud service agreements
- Manage implementation and development contracts
- Include data protection and security terms
- Address intellectual property and liability
- Plan exit and transition arrangements
Who should attend
Target audience
- IT procurement professionals
- Contract managers
- IT managers
- Legal professionals
- Vendor managers
- CIOs
Methodology
Learning approach
- Clause review workshops
- Case studies
- Negotiation exercises
- Checklists
- Group discussions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Technology Contracts
- Contract types
- Licensing models
- Market practices
- Coffee break
- Market practices (continued)
- Risks
- Exercise: Contract inventory
Day 2
Cloud and SaaS
- SaaS terms
- Service levels
- Data location
- Coffee break
- Data location (continued)
- Security
- Workshop: SaaS review
Day 3
Implementation Contracts
- Scope and milestones
- Acceptance
- Change control
- Coffee break
- Change control (continued)
- Agile contracts
- Case study: Failed implementation
Day 4
Data and IP
- Data protection
- Intellectual property
- Confidentiality
- Coffee break
- Confidentiality (continued)
- Liability
- Exercise: Clause negotiation
Day 5
Exit and Governance
- Exit and transition
- Escrow
- Vendor governance
- Coffee break
- Vendor governance (continued)
- Renewals
- Capstone: Technology contract checklist
FAQ
Frequently asked questions
What does IT and Software Contracts (CON-009) cover?
This course covers Contracts Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
IT procurement professionals, Contract managers, IT managers
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Paris, Dubai, Amsterdam, London, Istanbul, Vienna, Cape Town, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
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Choose an available date and venue, add your participants, and we will email a formal quotation for IT and Software Contracts to your business address.