Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Course Introduction
This HR Metrics and Analytics training course is designed to equip you with the tools and mindset required to tackle the challenges of maintaining an evidence-based approach. It will help you build confidence in using workforce and HR metrics to analyze data, interpret human capital analytics, solve problems, and assess solutions. You will gain skills to effectively review, define, measure, and track HR metrics that align with your organization’s business objectives. Adopting this evidence-based approach will shift HR professionals into a more strategic role, enabling them to contribute more effectively to business decision-making.
This HR Metrics & Workforce Analysis training course will highlight:
- HR's role in corporate strategy
- Problem-solving, analysis, and decision-making techniques
- Technological advancements in workforce analytics
- Effective change management strategies
- Leveraging data for enhanced people management
Training Objectives
By the end of this HR Metrics & Workforce Analysis training course, participants will be able to:
- Understand the role of analytics in assessing behavior and performance
- Perform in-depth analytical assessments
- Make decisions grounded in evidence rather than personal opinion
- Define principles of organizational change
- Use various assessment tools to drive improvements in organizational performance
Training Methodology
This HR Metrics & Workforce Analysis training course will use a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes high interaction with tutorial input as well as case studies, videos, individual and syndicated work.
There will be opportunity for discussion and for participants to compare experience. Time will be allocated at the end of each day to reflect upon the learning and plan to transfer the knowledge back to the workplace.
Who should Attend?
This HR Metrics & Workforce Analysis training course is beneficial for a wide range of professionals, especially:
- HR Professionals looking to expand HR’s role within their organization
- HR Professionals responsible for providing data to support strategy development and execution
- Senior Managers seeking to understand how to drive strategic and organizational change with HR support
Course content
Five focused days of learning and application
Day 1
Overview of Analytics, Strategy & HR's Role
- The rationale for evidence-based approach
- Data, information and insights
- Defining analytics and predictive analytics
- Strategic HR versus Personnel Management
- HR’s contribution to strategy
- Human Capital Approach
Day 2
HR Tools and Methods
- Quantitative v Qualitative data
- Rational problem analysis and models of decision-making
- Measures of HR effectiveness, efficient and impact
- Methods of data capture and benchmarking
- Employee Self- assessment and self-report measures
- Electronic workforce surveillance & analytics
Day 3
Driving Organisational Change
- Understanding the cultural context
- Dynamic nature of business, environment & technology driving change
- Theories of organisation change and how to use them
- Enablers and impediments to change
- Resistance to change
- Implementing strategic change
Day 4
Putting HR Metrics and Analytics into Action
- The Balanced Scorecard
- Human Resource Planning
- Recruitment Analytics
- Succession Planning & Talent Management
- Absence management
- Skills analysis and training needs analysis
Day 5
Metrics and Analytics for Improving Employee Performance
- Performance Management
- Employee Motivation
- Engagement
- Empowerment and Accountability
- Conclusion and Action Planning
FAQ
Frequently asked questions
What does HR Metrics & Workforce Analysis (HRT-017) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 12 - 16 October 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
This programme is designed for professionals responsible for strategy, operations, transformation, or delivery leadership.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Rome, Kuala lumpur, Barcelona, Paris, Frankfurt.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 accredited training hours.
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