Global Learning for Operational Leaders
Professional training course
Document Control and Records Management (Administration and Secretarial)
On this Document Control and Records Management course, participants will uncover the root causes of inefficient documen... The outline covers Setting procedures, templates and standard forms & Document control requireme...
- 5 daysClassroom or online
- 2Upcoming dates
- 2Cities
- €1,845Fees from
Introduction
Course overview
On this Document Control and Records Management course, participants will uncover the root causes of inefficient documentation processes, deepening their understanding of their impact on workflows. Armed with these insights, participants will delve into a meticulously curated set of best practices, enabling them to design cost-effective, forward-looking corporate strategies. By embracing these practices, participants will lead the transition toward paperless offices, not only saving resources but also safeguarding document integrity and positioning their organizations for the future.
Drawing insights from Enterprise Content Management (ECM) and Records and Information Management (RIM) enterprise analyses, participants will be equipped to guide their organizations through transformation with confidence.
What you will achieve
Learning objectives
- Recognize underlying factors contributing to inefficiencies within the documentation process
- Use proven methods to introduce a cost-effective and future-proof corporate strategy for documentation that helps achieve a paperless office
- Coordinate the processes of change management related to documentation, using knowledge from Enterprise Content Management (ECM) and Records and Information Management (RIM) enterprise analyses
- Develop a comprehensive understanding of significant technical documentation cases from multiple viewpoints
- Create and implement a documentation project process from initiation to completion following established procedures
Who should attend
Target audience
- This course is designed for anyone who is required to implement and handle any type of documents; including, but not limited to, procurement, operational, administrative or legal documents.
Methodology
Learning approach
- This interactive course uses instructor led presentations, videos and group work to explain key document control concepts.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Setting procedures, templates and standard forms & Document control requirements
- Setting procedures, templates and standard forms
- Electronic Document Management System (EDMS) recommendations and implementation according to ISO standards
- Establishing a Document Management System, including the creation, review, approval, saving, and publishing of internal documents
- Creating a process map, effective procedures, and work instructions
- Training departmental staff and train the trainer
- Coffee break
- Training departmental staff and train the trainer (continued)
- Document control requirements
- Challenging existing or legacy Document Management Systems
- Maintaining and retaining project and engineering documentation
- Reviewing the structure and components of a Data library
- Indexing and document numbering
Day 2
Going paperless
- EDMS recommendations; in house or off the shelf application advantages and disadvantages
- Benefits of establishing a Document Control System
- Going paperless from start to finish
- Coffee break
- Going paperless from start to finish (continued)
- Meeting contractual obligations and stakeholder requirements
- Revision control, design changes and markup
- Project safekeeping of legacy documents and archiving solutions including data loss prevention
Day 3
Document control policies and procedures
- Standardized document management
- Developing a document control policy
- Implementing a document access policy
- Coffee break
- Implementing a document access policy (continued)
- Creating multiple degrees of control for different types of documents
- Tracking document versions
- Creating document retention policies
Day 4
Document storage
- Creating a central storage site for documents
- Creating levels of control for different types of documents
- Providing a mechanism to track document versions
- Coffee break
- Providing a mechanism to track document versions (continued)
- Using a consistent naming convention for documents
- Ensuring all stakeholders understand the policy and its scope
- Retrieving and archiving documents
Day 5
Quality and compliance
- Improving data quality
- Enhancing compliance
- What is information management?
- Coffee break
- What is information management? (continued)
- Implementing automated processes for data sharing
- Defining a process for capturing information
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Document Control and Records Management (Administration and Secretarial). Can't find your answer?
What does Document Control and Records Management (Administration and Secretarial) cover?
This course covers Administration and Secretarial through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 2 - 6 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This course is designed for anyone who is required to implement and handle any type of documents; including, but not limited to, procurement, operational, administrative or legal documents.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Dubai.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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