Global Learning for Operational Leaders
Classroom
17 sessions
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Online / Live
17 sessions
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Introduction
Course overview
Digital transformation is reshaping Human Resources by improving efficiency, enhancing employee experience, and enabling data-driven decision-making. Modern HR teams must move beyond manual processes and adopt smart digital solutions that align with organizational goals. This course provides participants with practical tools to identify HR process gaps, use people data effectively, implement digital solutions, and build future-ready HR capabilities.
What you will achieve
Learning objectives
- Understand the principles of digital transformation in HR
- Identify process gaps and improvement opportunities across HR functions
- Use HR data to support better decisions and service delivery
- Design digital HR workflows and solution requirements
- Improve change management and user adoption of HR systems
- Strengthen governance, privacy, and ethical practices in HR technology
- Measure effectiveness of digital HR initiatives
- Build long-term digital capability within HR teams
Who should attend
Target audience
- HR Professionals
- HR Managers
- HR Operations Staff
- Digital Transformation Teams
- Talent Management Professionals
- Business Leaders overseeing HR functions
- Anyone involved in HR modernization initiatives
- Target Competencies
Methodology
Learning approach
- This course uses an interactive and practical approach through presentations, case studies, group discussions, process mapping exercises, digital HR workshops, analytics activities, and real workplace examples.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Understanding Digital Transformation in HR
- Defining digital transformation in HR and why it matters today
- Transition from manual to digital HR processes
- Link between digital HR and organisational performance
- Workforce and workplace trends influencing HR transformation
- Coffee break
- Workforce and workplace trends influencing HR transformation (continued)
- Ethical and governance considerations in digital HR
- Building the vision for modern HR services
Day 2
Identifying HR Process Gaps and Business Needs
- Reviewing HR processes across the employee lifecycle
- Identifying inefficiencies and pain points in existing processes
- Linking HR challenges to organisational priorities and strategy
- Coffee break
- Linking HR challenges to organisational priorities and strategy (continued)
- Defining clear problem statements to guide digital solutions
- Problem identification tools in HR contexts
- Decision-making tools for process improvement
Day 3
Using HR Data to Support Process Improvement
- Role of people data in HR decision-making
- Identifying key data sources within HR processes
- Different types of HR data and their uses
- Coffee break
- Different types of HR data and their uses (continued)
- Using data to diagnose problems and inform digital solutions
- Best practices for data privacy, ethics, and compliance
- Turning insights into HR improvements
Day 4
Designing and Implementing Digital HR Solutions
- Turning HR process needs into digital solution requirements
- Digital tool selection criteria and considerations
- Redesigning HR workflows for digital implementation
- Coffee break
- Redesigning HR workflows for digital implementation (continued)
- Managing change, communication, and user adoption
- Linking digital HR solutions to other organisational systems
- Managing implementation risks and success factors
Day 5
Sustaining Digital HR and Building Capability
- Monitoring the effectiveness of digital HR processes
- Measuring performance and service quality
- Supporting continuous improvement of digital HR solutions
- Building digital skills and capabilities within HR teams
- Coffee break
- Building digital skills and capabilities within HR teams (continued)
- Lessons learned from HR transformation initiatives
- Personal action plans for digital HR success
FAQ
Frequently asked questions
What does Digital Transformation in HR (HRT-050) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
HR Professionals, HR Managers, HR Operations Staff
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Istanbul, Amsterdam, Paris, London, Kuala lumpur, Madrid.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
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