Global Learning for Operational Leaders
Course HRT-005
Certified Inclusive Leadership and Diversity Management Specialist (CILDM)
Understanding the strategic value of diversity and inclusion Building inclusive leadership capabilities Designing and im... The outline covers Building the Foundation of Diversity and Inclusion, The Diversity Strategy, I...
- 5 daysClassroom or online
- 14Upcoming dates
- 14Cities
- €1,625Fees from
Classroom
14 sessions
Scroll for more
Online / Live
14 sessions
Scroll for more
Introduction
Course overview
Understanding the strategic value of diversity and inclusion
Building inclusive leadership capabilities
Designing and implementing D&I frameworks and strategies
Promoting inclusive language, communication, and behavior
Sustaining organizational change and cultural transformation
The Certified Inclusive Leadership and Diversity Management Specialist (CILDM) certification empowers professionals to lead inclusively, manage diversity effectively, and embed equitable practices across all levels of the organization.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Building the Foundation of Diversity and Inclusion
- Understand what Diversity and Inclusion (D&I) are and why they are critical to mission accomplishment
- Diversity and Globalization
- Benefits of Diversity
- Coffee break
- Benefits of Diversity (continued)
- The Business Case for D&I
- Assessing Organizational Gaps in meeting D&I goals
- Costs and Challenges of Diversity
Day 2
The Diversity Strategy
- Planning for Success
- Defining the D&I Strategy
- The Key Steps of the D&I Strategic Process
- Coffee break
- The Key Steps of the D&I Strategic Process (continued)
- Measurement and Evaluation
- Evolution and Integration
Day 3
Impact of Behaviours and Language
- Explore unconscious biases and how behaviors are manifested from these preferences
- Understand the Language of diversity to be more inclusive with communication and behaviors
- Define inclusive and non-inclusive language
- Activating workplace scenarios to develop judgment around the appropriate language used to improve the workplace environment
- Coffee break
- Activating workplace scenarios to develop judgment around the appropriate language used to improve the workplace environment (continued)
- Resolving Conflict in a Diverse Workforce
- Communicating Across the Generation Gaps
Day 4
Creating a Culture of Inclusion
- Organizational Culture and Context
- Defining and Creating a Culture of Inclusion
- Aspects of Organizational Change – Policies, Individual and Managerial
- Coffee break
- Aspects of Organizational Change – Policies, Individual and Managerial (continued)
- Individual Attitudes/Behaviors
- Managerial Skills and Practices
- Policies and Procedures to Promote Diversity
Day 5
Sustaining Diversity
- Assessing ‘What’s Next’?
- Sustainability of the Diversity Initiative
- Measurements and Monitoring
- Coffee break
- Measurements and Monitoring (continued)
- Inclusive Mentoring and Coaching
- Action Planning for Results
- Key Summary and Review
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Certified Inclusive Leadership and Diversity Management Specialist (CILDM). Can't find your answer?
What does Certified Inclusive Leadership and Diversity Management Specialist (CILDM) (HRT-005) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This programme is designed for professionals responsible for strategy, operations, transformation, or delivery leadership.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Dubai, Cape Town, Amsterdam, London, Istanbul, Munich, Paris, Frankfurt, Kuala lumpur, Rome, Vienna, Geneva, Madrid.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Certified Inclusive Leadership and Diversity Management Specialist (CILDM) to your business address.