Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Accurate assessment of employees and candidates is essential for effective hiring, development, and performance management. Organizations that rely on unstructured or subjective evaluation methods often face inconsistent decisions, bias, and reduced workforce effectiveness.
A Certified HR Assessor plays a critical role in ensuring that assessments are fair, structured, and aligned with organizational competencies and job requirements.
This programme is designed to equip HR professionals with the skills, tools, and methodologies required to conduct reliable assessments across recruitment, performance evaluation, and development processes. It focuses on competency-based assessment techniques, structured evaluation frameworks, and objective decision-making.
What you will achieve
Learning objectives
- Understand the principles of HR assessment and evaluation
- Design and apply competency-based assessment tools
- Conduct structured interviews and evaluations
- Assess candidates and employees objectively and consistently
- Reduce bias in HR decision-making processes
- Use assessment data to support HR decisions
- Improve recruitment and development outcomes through structured evaluation
Who should attend
Target audience
- This course is suitable for:
- HR Professionals and HR Managers
- Talent Acquisition Specialists
- Learning and Development Professionals
- Line Managers involved in hiring and evaluation
- Assessment Center Coordinators
- Performance Management Specialists
- Target Competencies
Methodology
Learning approach
- Real-world assessment center case studies
- Role-play and simulation exercises
- Structured evaluation practice sessions
- Competency-based assessment workshops
- Practical tools, scorecards, and templates
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Foundations of HR Assessment
- Introduction to HR assessment principles
- Role of assessment in HR decision-making
- Types of assessments (recruitment, performance, development)
- Coffee break
- Types of assessments (recruitment, performance, development) (continued)
- Competency frameworks and their role in evaluation
- Ethical considerations in assessment
- Overview of assessment tools and methods
Day 2
Competency-Based Assessment Design
- Defining competencies and behavioral indicators
- Designing assessment criteria and scorecards
- Linking competencies to job roles
- Coffee break
- Building structured evaluation frameworks
- Ensuring validity and reliability in assessment
- Practical exercise: designing assessment tools
Day 3
Interviewing and Behavioral Assessment
- Structured and competency-based interviewing techniques
- Behavioral event interviewing (BEI) approach
- Question design and scoring methods
- Coffee break
- Question design and scoring methods (continued)
- Observing and evaluating candidate behavior
- Avoiding bias in interviews
- Role-play: structured interview simulation
Day 4
Assessment Centers and Evaluation Techniques
- Introduction to assessment centers
- Group exercises and simulation activities
- Role-play and case-based evaluation methods
- Coffee break
- Role-play and case-based evaluation methods (continued)
- Scoring participants objectively
- Collecting and analyzing assessment data
- Practical exercise: assessment center simulation
Day 5
Reporting, Feedback and Decision-Making
- Interpreting assessment results
- Writing clear and structured assessment reports
- Providing constructive feedback to candidates/employees
- Making data-driven HR decisions
- Coffee break
- Making data-driven HR decisions (continued)
- Improving assessment processes over time
- Final case study and assessment exercise
FAQ
Frequently asked questions
What does Certified HR Assessor (HRT-039) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This course is suitable for:, HR Professionals and HR Managers, Talent Acquisition Specialists
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include London, Munich, Dubai, Kuala lumpur, Amsterdam, Madrid.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
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