Global Learning for Operational Leaders
Classroom
15 sessions
Scroll for more
Online / Live
15 sessions
Scroll for more
Introduction
Course overview
Organizations that consistently perform at a high level are those that clearly define, develop, and manage the competencies required for success. Competency frameworks provide a structured approach to aligning employee capabilities with organizational goals, improving performance, and supporting talent development.
Without well-defined competencies, organizations often face challenges in recruitment, performance management, and employee development.
This programme is designed to provide practical knowledge and tools for developing, implementing, and managing competency frameworks. It focuses on translating business strategy into measurable skills, behaviors, and capabilities that drive performance and organizational effectiveness.
What you will achieve
Learning objectives
- Understand the principles of competency-based management
- Develop competency frameworks aligned with business strategy
- Identify core, functional, and leadership competencies
- Apply competencies in recruitment, performance management, and training
- Design competency-based assessment methods
- Implement and manage competency frameworks effectively
- Measure and improve competency-based performance
Who should attend
Target audience
- This course is suitable for:
- HR Managers and HR Business Partners
- Organizational Development Specialists
- Learning and Development Professionals
- Talent Management and Performance Specialists
- Line Managers involved in staff development
- Professionals responsible for competency frameworks
- Target Competencies
Methodology
Learning approach
- Real-world competency framework case studies
- Interactive workshops and group discussions
- Hands-on exercises in competency mapping and design
- Scenario-based implementation planning
- Practical tools and templates for workplace use
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Foundations of Competency-Based Management
- Introduction to competency concepts and frameworks
- Types of competencies (core, functional, leadership)
- Role of competencies in organizational success
- Coffee break
- Role of competencies in organizational success (continued)
- Linking competencies with business strategy
- Benefits of competency-based approaches
- Overview of competency models and standards
Day 2
Competency Identification and Mapping
- Techniques for identifying competencies
- Job analysis and role profiling
- Developing competency dictionaries
- Coffee break
- Developing competency dictionaries (continued)
- Behavioral indicators and proficiency levels
- Mapping competencies to roles and functions
- Practical exercise: competency mapping
Day 3
Competency-Based Applications in HR
- Using competencies in recruitment and selection
- Competency-based performance management
- Training and development aligned with competencies
- Career development and succession planning
- Coffee break
- Career development and succession planning (continued)
- Assessment centers and evaluation methods
- Case study: applying competencies in HR processes
Day 4
Implementing Competency Frameworks
- Designing implementation strategies
- Change management in competency adoption
- Communicating competency frameworks to stakeholders
- Coffee break
- Communicating competency frameworks to stakeholders (continued)
- Integrating competencies into HR systems
- Overcoming implementation challenges
- Practical workshop: implementation planning
Day 5
Monitoring, Evaluation, and Continuous Improvement
- Measuring effectiveness of competency frameworks
- Performance metrics and KPIs
- Continuous improvement strategies
- Aligning competencies with evolving business needs
- Coffee break
- Aligning competencies with evolving business needs (continued)
- Best practices in competency management
- Final case study and action planning
FAQ
Frequently asked questions
What does Certificate in Competency Development and Implementation (HRT-033) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This course is suitable for:, HR Managers and HR Business Partners, Organizational Development Specialists
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Munich, Paris, Cape Town, Barcelona.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Certificate in Competency Development and Implementation to your business address.