Global Learning for Operational Leaders
Classroom
12 sessions
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Online / Live
12 sessions
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Introduction
Course overview
Selecting the right talent is one of the most important responsibilities of managers and hiring professionals. This course provides participants with advanced interviewing techniques, structured assessment methods, and practical tools to improve hiring decisions, reduce selection bias, and ensure recruitment processes are professional, objective, and aligned with organizational needs.
What you will achieve
Learning objectives
- Understand modern interviewing methodologies and best practices
- Develop structured interview frameworks aligned with job requirements
- Assess candidates objectively using competency-based techniques
- Improve communication and questioning skills during interviews
- Reduce bias and improve decision-making quality
- Conduct legally compliant and professional interviews
- Enhance candidate experience and post-interview processes
Who should attend
Target audience
- HR professionals and recruiters
- Hiring managers
- Department heads and supervisors
- Talent acquisition specialists
- Business leaders involved in recruitment decisions
- HR business partners
- Professionals responsible for employee selection and onboarding
- Target Competencies
Methodology
Learning approach
- The course combines interactive presentations, role plays, interview simulations, case studies, group discussions, practical exercises, assessment workshops, and real-life recruitment scenarios to ensure practical application of concepts and techniques.
Course content
Five focused days of learning and application
Day 1
Foundations of Effective Interviewing
- Understanding the role of interviewing within the recruitment and selection process
- Exploring different interview formats and assessment approaches
- Understanding the relationship between pre-employment assessments and interviews
- Identifying the critical success factors required for job performance
- Developing competency and success factor profiles for different roles
- Practicing the design and application of role-specific assessment criteria
Day 2
Interview Planning and Preparation
- Understanding the stages involved in effective interview preparation
- Reviewing and evaluating candidate applications and résumés systematically
- Developing competency-based and behavioral interview questions
- Designing structured interview frameworks and agendas
- Preparing professional interview environments and logistics
- Ensuring confidentiality, consistency, and fairness throughout the process
- Reviewing key preparation considerations and best practices
Day 3
Conducting Professional Interviews
- Creating positive first impressions and opening interviews effectively
- Managing interview flow and maintaining productive discussions
- Adapting communication approaches to different candidate personalities and behaviors
- Utilizing listening skills, silence, and probing techniques to gather deeper insights
- Recording observations and interview findings effectively
- Closing interviews professionally and explaining next steps clearly
- Applying effective communication skills throughout the interview process
Day 4
Candidate Evaluation and Hiring Decisions
- Assessing qualifications, competencies, experience, and organizational fit
- Understanding unconscious bias and its impact on hiring decisions
- Applying structured evaluation and ranking methodologies
- Using scoring systems and assessment frameworks consistently
- Making objective and evidence-based hiring decisions
- Reviewing best practices for selecting the most suitable candidate
Day 5
Post-Interview Activities and Legal Considerations
- Providing constructive and professional feedback to candidates
- Managing communication with unsuccessful applicants effectively
- Developing talent pools and succession pipelines for future opportunities
- Understanding key employment law considerations affecting recruitment decisions
- Identifying appropriate and inappropriate interview questions
- Encouraging candidate engagement through effective two-way dialogue
- Strengthening candidate experience and employer branding throughout the recruitment process
FAQ
Frequently asked questions
What does Advanced Interviewing Techniques for Managers and Employers (HRT-068) cover?
This course covers Human Resources and Training through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 18 - 22 January 2027, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
HR professionals and recruiters, Hiring managers, Department heads and supervisors
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 accredited training hours.
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