Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Course Introduction
This The Effective Shift Team Leader training course is specifically designed to enhance the skills and knowledge of Shift Team Leaders in the Exploration & Production, Oil, Gas, and Petrochemical industries. Shift Team Leaders play a crucial role as the key interface between line management and the workforce.
Through a highly interactive and engaging format, participants will learn about the critical aspects of their role, including effective management and leadership, problem-solving techniques, coaching for improved performance, resource allocation, and team development. This course is essential for any Shift Team Leader aiming to excel in their role and drive team success in the industry.
Course content
Five focused days of learning and application
Day 1
The Important Role of the Shift Team Leader
- Shift Team Leader: defining the role in critical operations
- Managing or Leading as a Team Leader
- Critical Power Bases: how to utilise these effectively
- Coffee break
- Critical Power Bases: how to utilise these effectively (continued)
- Key characteristics of successful Shift Team Leaders
- Inspiring change and innovation for continuous improvement
- Achieving Shift Team Leader Excellence
Day 2
Solving Work Problems and Allocation of Resources
- Defining operational problems in the industry
- Technical problem-solving models and techniques
- Practical and effective decision-making processes
- Coffee break
- Practical and effective decision-making processes (continued)
- Effective planning and time management of tasks
- Allocating resources effectively and efficiently
- Ensuring job enrichment and motivation with your team
- How to delegate tasks to achieve optimum commitment
Day 3
Mastering Key Interpersonal skills and Hand Over Briefing
- Developing key interpersonal skills in the industry
- Overcoming communication barriers in the workplace
- Powerful communication and interpersonal techniques
- Coffee break
- Powerful communication and interpersonal techniques (continued)
- How to influence the outcome of your team’s performance
- Conducting effective hand-over briefs for safe operation
- Managing conflict assertively with your team
Day 4
Leading and Managing your Team for Operational Success
- Factors for enhanced Team development
- Group dynamics in the oil, gas and petrochemical industry
- Team Role profile
- Coffee break
- Team Role profile (continued)
- Operational problem solving & decision making
- Increasing team performance: ensuring a safe environment
Day 5
Developing your Team for Increased Operational Performance
- Development options and planning
- Ways of Developing team members
- Workplace coaching: practical techniques
- Coffee break
- Workplace coaching: practical techniques (continued)
- Giving powerful feedback to increase performance
- Next Steps
FAQ
Frequently asked questions
What does The Effective Shift Team Leader cover?
This course covers Leadership and Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 12 - 16 October 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This programme is designed for professionals responsible for strategy, operations, transformation, or delivery leadership.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Frankfurt, Rome, Vienna, Cape Town, Paris.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
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