Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Supervisors lead frontline teams and translate plans into daily results. Many are promoted from technical roles without leadership training.
This Aractech course covers the supervisor's role, planning and organising work, communication, motivating teams, delegation, performance management, handling conflict, safety and quality responsibilities and continuous improvement. Participants build a supervisory action plan.
What you will achieve
Learning objectives
- Understand the supervisor's role and responsibilities
- Plan and organise team work
- Communicate clearly with teams
- Motivate and develop team members
- Manage performance and conflict
- Lead safety, quality and improvement
Who should attend
Target audience
- New and aspiring supervisors
- Team leaders
- Foremen and shift leaders
- Technical specialists moving into supervision
- Office supervisors
- Frontline managers
Methodology
Learning approach
- Practical sessions
- Role plays
- Case studies
- Group discussions
- Action planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Supervisor Role
- From colleague to supervisor
- Responsibilities
- Leadership styles
- Coffee break
- Leadership styles (continued)
- Authority
- Exercise: Role reflection
Day 2
Planning and Communication
- Planning work
- Briefings
- Instructions
- Coffee break
- Instructions (continued)
- Listening
- Workshop: Team briefing
Day 3
Motivation and Delegation
- Motivation
- Recognition
- Delegation
- Coffee break
- Delegation (continued)
- Development
- Role play: Delegation
Day 4
Performance and Conflict
- Setting expectations
- Feedback
- Underperformance
- Coffee break
- Underperformance (continued)
- Conflict
- Role play: Performance conversation
Day 5
Safety, Quality and Improvement
- Safety leadership
- Quality
- Problem solving
- Coffee break
- Problem solving (continued)
- Continuous improvement
- Capstone: Supervisory action plan
FAQ
Frequently asked questions
What does Supervisory Leadership Essentials (LM-048) cover?
This course covers Leadership and Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 2 - 6 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
New and aspiring supervisors, Team leaders, Foremen and shift leaders
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Paris, Rome, Geneva, Amsterdam, London, Istanbul, Cape Town.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
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Choose an available date and venue, add your participants, and we will email a formal quotation for Supervisory Leadership Essentials to your business address.