Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Servant leaders put the growth and wellbeing of their people first, creating trust, engagement and high performance. The approach is increasingly relevant in knowledge work and agile organisations.
This Aractech course covers servant leadership principles, listening and empathy, empowerment, stewardship, developing others, building community and balancing service with accountability. Participants assess their leadership and plan practical changes.
What you will achieve
Learning objectives
- Explain servant leadership principles
- Listen and lead with empathy
- Empower and develop team members
- Practise stewardship and ethical leadership
- Build community and trust
- Balance service with accountability and results
Who should attend
Target audience
- Managers and team leaders
- Senior leaders
- Agile leaders
- Public sector and non-profit leaders
- HR and OD professionals
- Emerging leaders
Methodology
Learning approach
- Interactive sessions
- Self-assessment
- Case studies
- Role plays
- Action planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Servant Leadership
- Origins and principles
- Evidence
- Myths
- Coffee break
- Myths (continued)
- Self-assessment
- Exercise: Leadership reflection
Day 2
Listening and Empathy
- Deep listening
- Empathy
- Awareness
- Coffee break
- Awareness (continued)
- Questions
- Practice: Listening exercise
Day 3
Empowerment and Growth
- Empowerment
- Coaching
- Development
- Coffee break
- Development (continued)
- Delegation
- Role play: Empowering conversation
Day 4
Stewardship and Community
- Stewardship
- Ethics
- Community building
- Coffee break
- Community building (continued)
- Trust
- Case study: Servant-led organisation
Day 5
Accountability and Results
- Balancing service and results
- Feedback
- Difficult decisions
- Coffee break
- Difficult decisions (continued)
- Sustaining
- Capstone: Servant leadership plan
FAQ
Frequently asked questions
What does Servant Leadership in Practice (LM-046) cover?
This course covers Leadership and Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 2 - 6 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Managers and team leaders, Senior leaders, Agile leaders
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Rome, Istanbul, Vienna, Barcelona, Geneva, Cape Town.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Servant Leadership in Practice to your business address.