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Course BCCM-039

Resilience Metrics and Continuity Programme Governance

Boards, regulators and auditors increasingly ask how resilient an organisation really is, and continuity managers need c... The outline covers Governance of Continuity Programmes, Programme Planning and Resources, Design...

  • 5 daysClassroom or online
  • 49Upcoming dates
  • 12Cities
  • €1,825Fees from

Choose your format and date

  • 5 days
  • 09:00–14:00
  • Certificate of attendance

Classroom sessions

  1. 7–11 Dec 2026

    Barcelona

    Next date
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  2. 14–18 Dec 2026

    Frankfurt

    €2,175 + VAT
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  3. 21–25 Dec 2026

    London

    €2,915 + VAT
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  4. 4–8 Jan 2027

    Frankfurt

    €2,175 + VAT
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  5. 11–15 Jan 2027

    Dubai

    €2,845 + VAT
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  6. 18–22 Jan 2027

    London

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  7. 25–29 Jan 2027

    Barcelona

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  8. 1–5 Feb 2027

    Barcelona

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  9. 8–12 Feb 2027

    Frankfurt

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  10. 15–19 Feb 2027

    Geneva

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  11. 22–26 Feb 2027

    London

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  12. 1–5 Mar 2027

    London

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  13. 8–12 Mar 2027

    Barcelona

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  14. 15–19 Mar 2027

    Frankfurt

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  15. 22–26 Mar 2027

    Istanbul

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  16. 5–9 Apr 2027

    Kuala Lumpur

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  17. 12–16 Apr 2027

    London

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  18. 19–23 Apr 2027

    Barcelona

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  19. 26–30 Apr 2027

    Frankfurt

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  20. 3–7 May 2027

    Frankfurt

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  21. 10–14 May 2027

    Madrid

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  22. 17–21 May 2027

    London

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  23. 24–28 May 2027

    Barcelona

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  24. 7–11 Jun 2027

    Barcelona

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  25. 14–18 Jun 2027

    Frankfurt

    €2,175 + VAT
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  26. 21–25 Jun 2027

    London

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  27. 5–9 Jul 2027

    London

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  28. 12–16 Jul 2027

    Barcelona

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  29. 19–23 Jul 2027

    Frankfurt

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  30. 26–30 Jul 2027

    Paris

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  31. 2–6 Aug 2027

    Rome

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  32. 9–13 Aug 2027

    London

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  33. 16–20 Aug 2027

    Barcelona

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  34. 23–27 Aug 2027

    Frankfurt

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  35. 6–10 Sep 2027

    Barcelona

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  36. 13–17 Sep 2027

    Frankfurt

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  37. 20–24 Sep 2027

    London

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  38. 4–8 Oct 2027

    Barcelona

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  39. 11–15 Oct 2027

    Frankfurt

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  40. 18–22 Oct 2027

    Amsterdam

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  41. 25–29 Oct 2027

    London

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  42. 1–5 Nov 2027

    London

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  43. 8–12 Nov 2027

    Barcelona

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  44. 15–19 Nov 2027

    Frankfurt

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  45. 22–26 Nov 2027

    Cape Town

    Lowest fee
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  46. 6–10 Dec 2027

    Dubai

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  47. 13–17 Dec 2027

    London

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  48. 20–24 Dec 2027

    Barcelona

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  49. 27–31 Dec 2027

    Frankfurt

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Online / Live sessions

  1. 7–11 Dec 2026

    Live virtual classroom

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  2. 14–18 Dec 2026

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  3. 21–25 Dec 2026

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  4. 4–8 Jan 2027

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  5. 11–15 Jan 2027

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  6. 18–22 Jan 2027

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  7. 25–29 Jan 2027

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  8. 1–5 Feb 2027

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  9. 8–12 Feb 2027

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  10. 15–19 Feb 2027

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  11. 22–26 Feb 2027

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  12. 1–5 Mar 2027

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  13. 8–12 Mar 2027

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  14. 15–19 Mar 2027

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  15. 22–26 Mar 2027

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  16. 5–9 Apr 2027

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  17. 12–16 Apr 2027

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  18. 19–23 Apr 2027

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  19. 26–30 Apr 2027

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  20. 3–7 May 2027

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  21. 10–14 May 2027

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  22. 17–21 May 2027

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  23. 24–28 May 2027

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  24. 7–11 Jun 2027

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  25. 14–18 Jun 2027

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  26. 21–25 Jun 2027

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  27. 5–9 Jul 2027

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  28. 12–16 Jul 2027

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  29. 19–23 Jul 2027

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  30. 26–30 Jul 2027

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  31. 2–6 Aug 2027

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  32. 9–13 Aug 2027

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  33. 16–20 Aug 2027

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  34. 23–27 Aug 2027

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  35. 6–10 Sep 2027

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  36. 13–17 Sep 2027

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  37. 20–24 Sep 2027

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  38. 4–8 Oct 2027

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  39. 11–15 Oct 2027

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  40. 18–22 Oct 2027

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  41. 25–29 Oct 2027

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  42. 1–5 Nov 2027

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  43. 8–12 Nov 2027

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  44. 15–19 Nov 2027

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  45. 22–26 Nov 2027

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  46. 6–10 Dec 2027

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  47. 13–17 Dec 2027

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  48. 20–24 Dec 2027

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  49. 27–31 Dec 2027

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Introduction

Course overview

Boards, regulators and auditors increasingly ask how resilient an organisation really is, and continuity managers need credible evidence to answer. Without clear governance and meaningful metrics, continuity programmes risk becoming compliance exercises that consume effort without demonstrating value or readiness.

This Resilience Metrics and Continuity Programme Governance training course shows how to govern a continuity programme effectively and how to measure and report resilience. Participants learn how to set programme scope, policy and governance structures, define roles and accountabilities, design performance and readiness indicators, conduct maturity assessments, manage audits and report to senior management and the board.

The course provides practical tools for turning continuity activity into evidence of capability and for securing ongoing support and investment.

View full course outline

What you will achieve

Learning objectives

  • Establish governance structures and policy for a continuity programme
  • Define roles, accountabilities and committee responsibilities
  • Align the programme with organisational strategy and risk appetite
  • Design meaningful resilience and continuity metrics
  • Assess programme maturity using recognised models
  • Manage internal audits and external certification
  • Report resilience to executives and boards effectively
  • Secure resources and drive continuous improvement

Who should attend

Target audience

  • Business continuity and resilience managers
  • Heads of risk and operational resilience
  • Internal auditors reviewing continuity
  • Governance and compliance professionals
  • Members of resilience steering committees
  • Consultants advising on continuity programmes

Methodology

Learning approach

  • The course is practical and evidence-focused. Participants review sample policies and governance charters, design a metrics framework, conduct a maturity assessment of a case study programme and prepare a board resilience report. Group discussions share approaches to securing executive support.

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

Governance of Continuity Programmes

  1. Why governance determines programme effectiveness
  2. Continuity policy, scope and objectives
  3. Executive sponsorship and steering committees
  4. Roles of the programme manager and coordinators
  5. Coffee break
  6. Roles of the programme manager and coordinators (continued)
  7. Linking continuity with risk, security and IT resilience
  8. Alignment with international standards in overview
  9. Exercise: reviewing a continuity policy and charter

Day 2

Programme Planning and Resources

  1. Building a multi-year continuity programme plan
  2. Prioritising activities based on risk and impact
  3. Budgeting and resourcing the programme
  4. Building the business case for resilience investment
  5. Coffee break
  6. Building the business case for resilience investment (continued)
  7. Managing competence and training requirements
  8. Using tools and software for programme management
  9. Workshop: drafting a programme plan

Day 3

Designing Resilience Metrics

  1. Activity, readiness and outcome measures
  2. Plan currency, exercise and training indicators
  3. Recovery capability compared with recovery objectives
  4. Coffee break
  5. Incident performance and lessons learned metrics
  6. Supplier and third-party resilience indicators
  7. Avoiding vanity metrics and false assurance
  8. Workshop: building a resilience metrics framework

Day 4

Maturity, Audit and Certification

  1. Continuity maturity models and assessment methods
  2. Self-assessment and independent review
  3. Preparing for internal audit of the programme
  4. Certification to continuity management standards
  5. Coffee break
  6. Certification to continuity management standards (continued)
  7. Managing findings and corrective actions
  8. Management review and continual improvement
  9. Exercise: maturity assessment of a case study programme

Day 5

Reporting and Continuous Improvement

  1. Designing resilience dashboards for executives
  2. Board reporting on resilience and readiness
  3. Communicating risk acceptance and capability gaps
  4. Coffee break
  5. Engaging leaders to sustain programme support
  6. Benchmarking against peers and good practice
  7. Roadmaps for improving resilience over time
  8. Personal action plan for programme governance

Ready to book?

Resilience Metrics and Continuity Programme Governance

Next session: 7 - 11 December 2026, Barcelona

Course FAQs

Questions about this course

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What does Resilience Metrics and Continuity Programme Governance (BCCM-039) cover?

This course covers Business Continuity and Crisis Management through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 21 - 25 December 2026. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Business continuity and resilience managers, Heads of risk and operational resilience, Internal auditors reviewing continuity

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include London, Barcelona, Frankfurt, Dubai, Geneva, Istanbul, Kuala lumpur, Madrid, Paris, Rome, Amsterdam, Cape Town.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).