Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Quality and audit functions protect customers, reputation and compliance, yet they are often seen as policing rather than adding value. Modern quality professionals combine management system expertise with strong auditing skills and a focus on improvement.
This Aractech course brings together quality management and auditing in one integrated programme: quality management principles, ISO 9001 requirements, process approach, risk-based thinking, audit programme management, conducting audits, evaluating evidence, reporting and driving corrective action and improvement. Participants plan and conduct a simulated quality audit.
The course prepares professionals to lead quality and audit activities with confidence.
What you will achieve
Learning objectives
- Apply quality management principles and the process approach
- Interpret ISO 9001 requirements in practice
- Plan and manage an audit programme
- Conduct effective quality audits
- Report findings and manage corrective actions
- Use audit results to drive continual improvement
Who should attend
Target audience
- Quality managers and coordinators
- Internal and supplier auditors
- Compliance professionals
- Process owners
- Operations managers
- Professionals moving into quality roles
Methodology
Learning approach
- Expert-led sessions
- Simulated quality audit
- Evidence evaluation exercises
- Report writing practice
- Improvement planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Quality Management Foundations
- Quality management principles
- Process approach
- Risk-based thinking
- Quality management systems
- Coffee break
- Quality management systems (continued)
- Cost of quality
- Exercise: Process mapping
Day 2
ISO 9001 in Practice
- Context and leadership
- Planning and support
- Operation
- Performance evaluation
- Coffee break
- Performance evaluation (continued)
- Improvement
- Workshop: Requirement interpretation
Day 3
Audit Programme Management
- Audit types
- Audit programmes
- Auditor competence
- Audit planning
- Coffee break
- Audit planning (continued)
- Checklists
- Exercise: Audit plan
Day 4
Conducting Audits
- Opening meetings
- Evidence gathering
- Interviews
- Sampling
- Coffee break
- Sampling (continued)
- Findings
- Simulation: Quality audit
Day 5
Reporting and Improvement
- Audit reports
- Corrective actions
- Verification
- Coffee break
- Verification (continued)
- Management review
- Continual improvement
- Capstone: Audit and improvement report
FAQ
Frequently asked questions
What does Quality and Audit Management Professional (QP-007) cover?
This course covers Quality and Productivity through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Quality managers and coordinators, Internal and supplier auditors, Compliance professionals
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Munich, Barcelona, Paris, Kuala lumpur.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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