Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
CAPA systems are central to quality management, yet many organisations struggle with recurring problems, overdue actions and weak root cause analysis. Effective CAPA prevents repeat failures and demonstrates control to auditors and regulators.
This Aractech course covers the CAPA process from problem identification to effectiveness verification: sources of CAPA, prioritisation, investigation and root cause analysis, action planning, implementation, verification of effectiveness, trending and CAPA system metrics. Participants work through CAPA cases.
The course applies across manufacturing, services and regulated industries.
What you will achieve
Learning objectives
- Explain the CAPA process and its sources
- Prioritise issues using risk
- Investigate and find true root causes
- Plan effective corrective and preventive actions
- Verify action effectiveness
- Measure and improve the CAPA system
Who should attend
Target audience
- Quality professionals
- CAPA owners and coordinators
- Operations and engineering staff
- Regulatory compliance staff
- Auditors
- Supervisors
Methodology
Learning approach
- Process presentations
- CAPA case exercises
- Root cause workshops
- Metrics analysis
- Group discussions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
CAPA Fundamentals
- Purpose of CAPA
- Corrective versus preventive
- Sources of CAPA
- Regulatory expectations
- Coffee break
- Regulatory expectations (continued)
- Common failures
- Exercise: CAPA backlog review
Day 2
Risk and Prioritisation
- Risk-based triage
- Containment
- Escalation
- Ownership
- Coffee break
- Ownership (continued)
- Timelines
- Workshop: Prioritisation
Day 3
Investigation
- Problem description
- Root cause techniques
- Human error considerations
- Data analysis
- Coffee break
- Data analysis (continued)
- Avoiding superficial causes
- Exercise: Root cause analysis
Day 4
Actions and Effectiveness
- Action planning
- Implementation
- Effectiveness checks
- Closure
- Coffee break
- Closure (continued)
- Documentation
- Case study: Recurring problem
Day 5
CAPA System Management
- Metrics
- Trending
- Management review
- Coffee break
- Management review (continued)
- System improvement
- Digital tools
- Capstone: CAPA system review
FAQ
Frequently asked questions
What does Corrective and Preventive Action (CAPA) Systems (QP-030) cover?
This course covers Quality and Productivity through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 2 - 6 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Quality professionals, CAPA owners and coordinators, Operations and engineering staff
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include London, Frankfurt, Geneva, Rome, Barcelona, Cape Town.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
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Choose an available date and venue, add your participants, and we will email a formal quotation for Corrective and Preventive Action (CAPA) Systems to your business address.