Global Learning for Operational Leaders
Introduction
Course overview
Assistants work closely with senior leaders, clients and partners, and are often seen as an extension of the executive they support. Their manner, appearance, communication and judgement influence how people perceive both their manager and the organisation.
This Professional Image and Workplace Etiquette for Assistants training course helps participants project confidence, credibility and professionalism in every interaction. Participants explore personal presentation, business etiquette, meeting and dining conduct, telephone and digital etiquette, cross-cultural courtesy and the behaviours that build trust with senior stakeholders.
The course also covers discretion, handling sensitive situations, managing first impressions and building a personal brand that supports career progression in administrative and executive support roles.
