Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
The period after a crisis offers a chance to recover stronger and learn lessons, but many organisations simply return to old ways. Structured recovery and learning build long-term resilience.
This Aractech course covers post-crisis assessment, recovery planning, supporting people, rebuilding trust and reputation, after-action reviews, root cause analysis, implementing lessons and embedding learning in culture. Participants run an after-action review.
What you will achieve
Learning objectives
- Assess impacts after a crisis
- Plan and lead recovery
- Support people and wellbeing
- Rebuild trust and reputation
- Conduct after-action reviews
- Implement and embed lessons learned
Who should attend
Target audience
- Senior managers
- Crisis and continuity managers
- HR leaders
- Communication leaders
- Risk managers
- Quality and improvement professionals
Methodology
Learning approach
- Case studies
- After-action review practice
- Planning workshops
- Group discussions
- Reflection
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
After the Crisis
- Recovery challenges
- Impact assessment
- Stakeholders
- Coffee break
- Stakeholders (continued)
- Governance
- Exercise: Impact review
Day 2
Recovery Planning
- Recovery objectives
- Priorities
- Resources
- Coffee break
- Resources (continued)
- Monitoring
- Workshop: Recovery plan
Day 3
People and Reputation
- Staff support
- Trauma awareness
- Reputation recovery
- Coffee break
- Reputation recovery (continued)
- Communication
- Case study: Reputation recovery
Day 4
Learning from Crises
- After-action reviews
- Root causes
- Avoiding blame
- Coffee break
- Avoiding blame (continued)
- Documentation
- Practice: After-action review
Day 5
Embedding Lessons
- Action tracking
- Changing plans and training
- Culture
- Coffee break
- Culture (continued)
- Resilience
- Capstone: Learning implementation plan
FAQ
Frequently asked questions
What does Post-Crisis Recovery and Organisational Learning (BCCM-019) cover?
This course covers Business Continuity and Crisis Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Senior managers, Crisis and continuity managers, HR leaders
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Istanbul, Vienna, London, Munich, Amsterdam, Rome.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Post-Crisis Recovery and Organisational Learning to your business address.