Global Learning for Operational Leaders
Classroom
16 sessions
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Online / Live
16 sessions
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Introduction
Course overview
Hybrid working has changed how offices operate, from space booking and visitor management to supplies, communication and team coordination. Office managers must adapt operations to new patterns.
This Aractech course covers hybrid office models, space and desk management, facilities coordination, digital office tools, visitor and front-of-house processes, supplies and vendors, health and safety, and creating a positive workplace experience. Participants redesign office operations.
What you will achieve
Learning objectives
- Understand hybrid office models
- Manage space, desks and meeting rooms
- Coordinate facilities and vendors
- Use digital tools for office operations
- Manage front-of-house, visitors and safety
- Create a positive hybrid workplace experience
Who should attend
Target audience
- Office managers
- Administrative managers
- Facilities coordinators
- Executive assistants
- Workplace experience staff
- HR administrators
Methodology
Learning approach
- Practical workshops
- Case studies
- Process redesign
- Tool demonstrations
- Group discussions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Hybrid Office Models
- Changing workplace
- Hybrid patterns
- Employee expectations
- Coffee break
- Employee expectations (continued)
- Office purpose
- Exercise: Office usage review
Day 2
Space Management
- Desk booking
- Meeting rooms
- Space planning
- Coffee break
- Space planning (continued)
- Occupancy data
- Workshop: Space plan
Day 3
Facilities and Vendors
- Facilities coordination
- Supplies
- Vendor management
- Coffee break
- Vendor management (continued)
- Budgets
- Exercise: Vendor review
Day 4
Digital Office and Front of House
- Digital tools
- Visitor management
- Reception
- Coffee break
- Reception (continued)
- Health and safety
- Case study: Hybrid office transformation
Day 5
Workplace Experience
- Culture and connection
- Events
- Feedback
- Coffee break
- Feedback (continued)
- Continuous improvement
- Capstone: Office operations plan
FAQ
Frequently asked questions
What does Office Operations in a Hybrid Workplace (AS-010) cover?
This course covers Administration and Secretarial through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Office managers, Administrative managers, Facilities coordinators
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, London, Munich, Istanbul, Dubai, Amsterdam, Paris.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Office Operations in a Hybrid Workplace to your business address.