Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Accurate minutes provide a record of decisions and actions and protect organisations legally. Well-managed meetings save time and drive results.
This Aractech course covers meeting planning, agendas, roles, effective listening and note-taking, writing clear and concise minutes, recording decisions and actions, board and formal meetings, virtual meetings and follow-up. Participants take minutes in simulated meetings.
What you will achieve
Learning objectives
- Plan meetings and prepare agendas
- Support chairs and participants
- Take accurate notes efficiently
- Write clear, concise minutes
- Record decisions and actions properly
- Follow up and manage formal minutes
Who should attend
Target audience
- Secretaries and administrators
- Executive assistants
- Committee and board secretaries
- Office managers
- Project coordinators
- Anyone taking minutes
Methodology
Learning approach
- Simulated meetings
- Minute writing practice
- Feedback
- Templates
- Group discussions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Meeting Management
- Purpose of meetings
- Types of meetings
- Roles
- Coffee break
- Roles (continued)
- Agendas
- Exercise: Agenda design
Day 2
Preparing and Supporting
- Papers and logistics
- Working with the chair
- Virtual and hybrid meetings
- Coffee break
- Virtual and hybrid meetings (continued)
- Attendance and quorum
- Workshop: Meeting preparation
Day 3
Note-Taking
- Listening skills
- Note-taking techniques
- Capturing decisions
- Coffee break
- Capturing decisions (continued)
- Handling discussions
- Practice: Simulated meeting
Day 4
Writing Minutes
- Minute styles
- Structure
- Language
- Coffee break
- Language (continued)
- Accuracy
- Exercise: Writing minutes
Day 5
Formal Minutes and Follow-up
- Board minutes
- Legal considerations
- Approval
- Coffee break
- Approval (continued)
- Action tracking
- Capstone: Full minutes exercise
FAQ
Frequently asked questions
What does Minute Taking and Meeting Management (AS-011) cover?
This course covers Administration and Secretarial through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Secretaries and administrators, Executive assistants, Committee and board secretaries
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Frankfurt, Rome, Kuala lumpur, Barcelona, Geneva, Cape Town.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Minute Taking and Meeting Management to your business address.