Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Administrators rely on Word, Excel, Outlook and PowerPoint every day. Stronger skills save hours and improve the quality of documents and reports.
This Aractech course covers advanced Word documents and templates, mail merge, Excel for lists, formulas and simple analysis, Outlook productivity, PowerPoint presentations and collaboration through Microsoft 365. Participants complete practical tasks based on administrative work.
What you will achieve
Learning objectives
- Create professional Word documents and templates
- Use mail merge and document automation
- Manage data and calculations in Excel
- Use Outlook for email, calendar and tasks
- Create clear PowerPoint presentations
- Collaborate using Microsoft 365
Who should attend
Target audience
- Administrative assistants
- Secretaries
- Office managers
- Coordinators
- Executive assistants
- Support staff
Methodology
Learning approach
- Hands-on labs
- Demonstrations
- Practice tasks
- Templates
- Q&A sessions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Word
- Styles and formatting
- Templates
- Tables
- Coffee break
- Tables (continued)
- Long documents
- Lab: Professional document
Day 2
Mail Merge and Automation
- Mail merge
- Quick parts
- Forms
- Coffee break
- Forms (continued)
- Track changes
- Lab: Mail merge
Day 3
Excel for Administrators
- Lists and tables
- Formulas
- Sorting and filtering
- Coffee break
- Sorting and filtering (continued)
- Simple charts
- Lab: Data tasks
Day 4
Outlook and PowerPoint
- Email rules
- Calendar
- Tasks
- Coffee break
- Tasks (continued)
- Presentations
- Lab: Presentation
Day 5
Microsoft 365 Collaboration
- OneDrive and SharePoint
- Teams
- Co-authoring
- Coffee break
- Co-authoring (continued)
- Productivity tips
- Capstone: Admin task challenge
FAQ
Frequently asked questions
What does Microsoft Office Skills for Administrators (AS-016) cover?
This course covers Administration and Secretarial through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Administrative assistants, Secretaries, Office managers
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include London, Munich, Barcelona, Frankfurt, Rome, Kuala lumpur, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Microsoft Office Skills for Administrators to your business address.