Global Learning for Operational Leaders
Introduction
Course overview
The most effective assistants and administrators do not simply respond to instructions. They understand their manager's goals, anticipate needs, manage priorities proactively and act as trusted partners who make the manager more effective.
This Managing Up training course helps participants build that strategic partnership. Participants learn to understand their manager's role, priorities and working style, agree clear expectations, communicate proactively, manage time and information on the manager's behalf, raise concerns constructively and handle disagreement professionally.
The course also explores how to support managers through busy periods and change, how to demonstrate added value, and how to grow the role from task support to genuine business partnership.
