Global Learning for Operational Leaders
Introduction
Course overview
Organisations communicate with people of different ages, cultures, abilities, languages and backgrounds. Communication that unintentionally excludes, stereotypes or creates barriers damages trust, limits participation and may breach legal and regulatory duties. Inclusive and accessible communication, by contrast, reaches more people and reflects the organisation's values.
This Inclusive and Accessible Communication training course helps participants communicate in ways that respect and include everyone. Participants learn the principles of inclusive language, how to avoid bias and stereotypes, how to make written, digital and visual content accessible to people with disabilities, how to communicate across cultures and language levels, and how to run inclusive meetings and events.
The course is practical and positive, focusing on simple changes that make a significant difference.