Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Today's executive assistants are strategic partners who manage priorities, information, stakeholders and projects on behalf of senior leaders. The best EAs multiply their executive's effectiveness.
This Aractech masterclass develops advanced EA skills: partnering with executives, priority and diary strategy, managing information flow, stakeholder management and influence, project coordination, professional communication, discretion and using AI and digital tools. Participants build a personal development plan.
What you will achieve
Learning objectives
- Build a strategic partnership with executives
- Manage priorities, diaries and decision flow
- Control information and communication flows
- Influence stakeholders on behalf of leaders
- Coordinate projects and events
- Use digital and AI tools to increase impact
Who should attend
Target audience
- Executive assistants
- Personal assistants to senior leaders
- Chiefs of staff
- Office managers
- Board secretaries
- Senior administrative professionals
Methodology
Learning approach
- Interactive workshops
- Case scenarios
- Role plays
- Tool demonstrations
- Personal action planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
The Strategic EA
- Evolving EA role
- Partnership with executives
- Understanding executive priorities
- Coffee break
- Understanding executive priorities (continued)
- Professional brand
- Exercise: Role assessment
Day 2
Priorities and Diary Strategy
- Diary management strategy
- Meeting gatekeeping
- Decision preparation
- Coffee break
- Decision preparation (continued)
- Time protection
- Workshop: Diary redesign
Day 3
Information and Communication
- Email and correspondence management
- Briefing packs
- Minutes and actions
- Coffee break
- Minutes and actions (continued)
- Discretion and confidentiality
- Exercise: Executive briefing
Day 4
Influence and Projects
- Stakeholder management
- Influencing without authority
- Project coordination
- Coffee break
- Project coordination (continued)
- Events
- Role play: Handling a demanding stakeholder
Day 5
Digital Tools and Growth
- AI and productivity tools
- Automation
- Career development
- Coffee break
- Career development (continued)
- Wellbeing
- Capstone: Personal EA development plan
FAQ
Frequently asked questions
What does Executive Assistant Masterclass: Strategic Partner to Leaders (AS-009) cover?
This course covers Administration and Secretarial through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Executive assistants, Personal assistants to senior leaders, Chiefs of staff
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, Paris, Rome, Kuala lumpur, Geneva, Cape Town.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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