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Course CWS-026

Effective Meeting Communication and Facilitation

Meetings consume a large share of working time, yet many end without clear decisions, leave participants frustrated and... The outline covers Purposeful Meetings, Planning and Opening Meetings, Facilitating Discussion an...

  • 5 daysClassroom or online
  • 49Upcoming dates
  • 12Cities
  • €2,175Fees from

Choose your format and date

  • 5 days
  • 09:00–14:00
  • Certificate of attendance

Classroom sessions

  1. 7–11 Dec 2026

    Frankfurt

    Next date Lowest fee
    €2,175 + VAT
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  2. 14–18 Dec 2026

    London

    €2,915 + VAT
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  3. 21–25 Dec 2026

    Barcelona

    €2,275 + VAT
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  4. 4–8 Jan 2027

    Barcelona

    €2,275 + VAT
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  5. 11–15 Jan 2027

    Frankfurt

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    €2,175 + VAT
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  6. 18–22 Jan 2027

    Munich

    €2,425 + VAT
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  7. 25–29 Jan 2027

    London

    €2,915 + VAT
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  8. 1–5 Feb 2027

    London

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  9. 8–12 Feb 2027

    Barcelona

    €2,275 + VAT
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  10. 15–19 Feb 2027

    Frankfurt

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  11. 22–26 Feb 2027

    Paris

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  12. 1–5 Mar 2027

    Rome

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  13. 8–12 Mar 2027

    London

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  14. 15–19 Mar 2027

    Barcelona

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  15. 22–26 Mar 2027

    Frankfurt

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  16. 5–9 Apr 2027

    Frankfurt

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  17. 12–16 Apr 2027

    Vienna

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  18. 19–23 Apr 2027

    London

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  19. 26–30 Apr 2027

    Barcelona

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  20. 3–7 May 2027

    Barcelona

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  21. 10–14 May 2027

    Frankfurt

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  22. 17–21 May 2027

    Amsterdam

    €3,215 + VAT
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  23. 24–28 May 2027

    London

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  24. 7–11 Jun 2027

    Frankfurt

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  25. 14–18 Jun 2027

    London

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  26. 21–25 Jun 2027

    Barcelona

    €2,275 + VAT
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  27. 5–9 Jul 2027

    Dubai

    €2,845 + VAT
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  28. 12–16 Jul 2027

    London

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  29. 19–23 Jul 2027

    Barcelona

    €2,275 + VAT
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  30. 26–30 Jul 2027

    Frankfurt

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  31. 2–6 Aug 2027

    Frankfurt

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  32. 9–13 Aug 2027

    Geneva

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  33. 16–20 Aug 2027

    London

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  34. 23–27 Aug 2027

    Barcelona

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  35. 6–10 Sep 2027

    Frankfurt

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  36. 13–17 Sep 2027

    London

    €2,915 + VAT
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  37. 20–24 Sep 2027

    Barcelona

    €2,275 + VAT
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  38. 4–8 Oct 2027

    London

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  39. 11–15 Oct 2027

    Barcelona

    €2,275 + VAT
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  40. 18–22 Oct 2027

    Frankfurt

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  41. 25–29 Oct 2027

    Kuala Lumpur

    €2,425 + VAT
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  42. 1–5 Nov 2027

    Madrid

    €3,400 + VAT
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  43. 8–12 Nov 2027

    London

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  44. 15–19 Nov 2027

    Barcelona

    €2,275 + VAT
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  45. 22–26 Nov 2027

    Frankfurt

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    €2,175 + VAT
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  46. 6–10 Dec 2027

    Frankfurt

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  47. 13–17 Dec 2027

    Munich

    €2,425 + VAT
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  48. 20–24 Dec 2027

    London

    €2,915 + VAT
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  49. 27–31 Dec 2027

    Barcelona

    €2,275 + VAT
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Online / Live sessions

  1. 7–11 Dec 2026

    Live virtual classroom

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  2. 14–18 Dec 2026

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  3. 21–25 Dec 2026

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  4. 4–8 Jan 2027

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  5. 11–15 Jan 2027

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  6. 18–22 Jan 2027

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  7. 25–29 Jan 2027

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  8. 1–5 Feb 2027

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  9. 8–12 Feb 2027

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  10. 15–19 Feb 2027

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  11. 22–26 Feb 2027

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  12. 1–5 Mar 2027

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  13. 8–12 Mar 2027

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  14. 15–19 Mar 2027

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  15. 22–26 Mar 2027

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  16. 5–9 Apr 2027

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  17. 12–16 Apr 2027

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  18. 19–23 Apr 2027

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  19. 26–30 Apr 2027

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  20. 3–7 May 2027

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  21. 10–14 May 2027

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  22. 17–21 May 2027

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  23. 24–28 May 2027

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  24. 7–11 Jun 2027

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  25. 14–18 Jun 2027

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  26. 21–25 Jun 2027

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  27. 5–9 Jul 2027

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  28. 12–16 Jul 2027

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  29. 19–23 Jul 2027

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  30. 26–30 Jul 2027

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  31. 2–6 Aug 2027

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  32. 9–13 Aug 2027

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  33. 16–20 Aug 2027

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  34. 23–27 Aug 2027

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  35. 6–10 Sep 2027

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  36. 13–17 Sep 2027

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  37. 20–24 Sep 2027

    Live virtual classroom

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  38. 4–8 Oct 2027

    Live virtual classroom

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  39. 11–15 Oct 2027

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  40. 18–22 Oct 2027

    Live virtual classroom

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  41. 25–29 Oct 2027

    Live virtual classroom

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  42. 1–5 Nov 2027

    Live virtual classroom

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  43. 8–12 Nov 2027

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  44. 15–19 Nov 2027

    Live virtual classroom

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  45. 22–26 Nov 2027

    Live virtual classroom

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  46. 6–10 Dec 2027

    Live virtual classroom

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  47. 13–17 Dec 2027

    Live virtual classroom

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  48. 20–24 Dec 2027

    Live virtual classroom

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  49. 27–31 Dec 2027

    Live virtual classroom

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Introduction

Course overview

Meetings consume a large share of working time, yet many end without clear decisions, leave participants frustrated and generate more meetings. The difference between productive and unproductive meetings usually lies in preparation, facilitation and the quality of communication before, during and after the session.

This Effective Meeting Communication and Facilitation training course equips participants to plan and lead meetings that achieve their purpose and make good use of everyone's time. Participants learn how to set objectives and agendas, choose formats, facilitate discussion, encourage participation, manage difficult behaviours, reach decisions and record clear actions.

The course covers in-person, virtual and hybrid meetings and gives participants practical facilitation techniques they can use immediately.

View full course outline

What you will achieve

Learning objectives

  • Decide when a meeting is needed and what it should achieve
  • Plan agendas with clear objectives, timings and roles
  • Open meetings effectively and set ground rules
  • Facilitate discussion and encourage balanced participation
  • Use techniques for generating ideas and reaching decisions
  • Manage conflict and difficult behaviours constructively
  • Run effective virtual and hybrid meetings
  • Write concise minutes and follow up on actions

Who should attend

Target audience

  • Managers and team leaders
  • Project managers and coordinators
  • Committee chairs and secretaries
  • Executive assistants who organise meetings
  • Facilitators and workshop leaders
  • Professionals who regularly lead meetings

Methodology

Learning approach

  • The course is highly practical. Participants plan and facilitate short meetings and workshop segments in rotation, receiving feedback on their facilitation. Exercises cover agenda design, decision techniques, managing challenging participants and minute writing, using realistic meeting scenarios.

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

Purposeful Meetings

  1. The cost of unproductive meetings to organisations
  2. Deciding whether a meeting is the right tool
  3. Types of meetings and their different purposes
  4. Setting clear objectives and expected outcomes
  5. Coffee break
  6. Setting clear objectives and expected outcomes (continued)
  7. Choosing the right participants and roles
  8. Self-assessment of current meeting practices
  9. Exercise: redesigning an unproductive regular meeting

Day 2

Planning and Opening Meetings

  1. Designing agendas with objectives and timings
  2. Pre-reading and preparation for participants
  3. Room layout and technology preparation
  4. Coffee break
  5. Opening the meeting and setting ground rules
  6. Clarifying roles of chair, facilitator and note taker
  7. Keeping to time without cutting off discussion
  8. Practice: opening and framing a meeting

Day 3

Facilitating Discussion and Decisions

  1. Asking questions that open up discussion
  2. Encouraging quieter participants to contribute
  3. Summarising, paraphrasing and checking understanding
  4. Brainstorming and idea generation techniques
  5. Coffee break
  6. Brainstorming and idea generation techniques (continued)
  7. Prioritisation and decision-making methods
  8. Reaching consensus or making a clear decision
  9. Practice: facilitating a decision-making discussion

Day 4

Managing Difficult Situations

  1. Handling dominant, negative or silent participants
  2. Managing disagreement and productive conflict
  3. Bringing discussions back to the agenda
  4. Dealing with late arrivals and side conversations
  5. Coffee break
  6. Dealing with late arrivals and side conversations (continued)
  7. Staying neutral as a facilitator
  8. Handling emotional moments in meetings
  9. Role play: a meeting with challenging participants

Day 5

Virtual Meetings, Minutes and Follow-Up

  1. Running engaging virtual and hybrid meetings
  2. Using online tools for collaboration and voting
  3. Closing meetings with clear decisions and actions
  4. Writing concise minutes and action logs
  5. Coffee break
  6. Writing concise minutes and action logs (continued)
  7. Following up and tracking action completion
  8. Evaluating and improving meeting effectiveness
  9. Personal action plan for better meetings

Ready to book?

Effective Meeting Communication and Facilitation

Next session: 7 - 11 December 2026, Frankfurt

Course FAQs

Questions about this course

What participants and training managers usually ask before booking Effective Meeting Communication and Facilitation. Can't find your answer?

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What does Effective Meeting Communication and Facilitation (CWS-026) cover?

This course covers Communication and Writing Skills through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 14 - 18 December 2026. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Managers and team leaders, Project managers and coordinators, Committee chairs and secretaries

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include London, Barcelona, Frankfurt, Munich, Paris, Rome, Vienna, Amsterdam, Dubai, Geneva, Kuala lumpur, Madrid.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).