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Course AS-035

Database and Information Management for Administrators

Contact lists, supplier records, membership data, asset registers, training records and request logs are central to admi... The outline covers Information as an Asset, Designing Simple Databases, Data Quality and Mainten...

  • 5 daysClassroom or online
  • 49Upcoming dates
  • 12Cities
  • €1,825Fees from

Choose your format and date

  • 5 days
  • 09:00–14:00
  • Certificate of attendance

Classroom sessions

  1. 7–11 Dec 2026

    Barcelona

    Next date
    €2,275 + VAT
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  2. 14–18 Dec 2026

    Frankfurt

    €2,175 + VAT
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  3. 21–25 Dec 2026

    London

    €2,915 + VAT
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  4. 4–8 Jan 2027

    Barcelona

    €2,275 + VAT
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  5. 11–15 Jan 2027

    Frankfurt

    €2,175 + VAT
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  6. 18–22 Jan 2027

    Madrid

    €3,400 + VAT
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  7. 25–29 Jan 2027

    London

    €2,915 + VAT
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  8. 1–5 Feb 2027

    London

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  9. 8–12 Feb 2027

    Barcelona

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  10. 15–19 Feb 2027

    Frankfurt

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  11. 22–26 Feb 2027

    Munich

    €2,425 + VAT
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  12. 1–5 Mar 2027

    Paris

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  13. 8–12 Mar 2027

    London

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  14. 15–19 Mar 2027

    Barcelona

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  15. 22–26 Mar 2027

    Frankfurt

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  16. 5–9 Apr 2027

    Frankfurt

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  17. 12–16 Apr 2027

    Rome

    €2,830 + VAT
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  18. 19–23 Apr 2027

    London

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  19. 26–30 Apr 2027

    Barcelona

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  20. 3–7 May 2027

    Barcelona

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  21. 10–14 May 2027

    Frankfurt

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  22. 17–21 May 2027

    Vienna

    €3,425 + VAT
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  23. 24–28 May 2027

    London

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  24. 7–11 Jun 2027

    Barcelona

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  25. 14–18 Jun 2027

    Frankfurt

    €2,175 + VAT
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  26. 21–25 Jun 2027

    London

    €2,915 + VAT
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  27. 5–9 Jul 2027

    Cape Town

    Lowest fee
    €1,825 + VAT
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  28. 12–16 Jul 2027

    London

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  29. 19–23 Jul 2027

    Barcelona

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  30. 26–30 Jul 2027

    Frankfurt

    €2,175 + VAT
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  31. 2–6 Aug 2027

    Frankfurt

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  32. 9–13 Aug 2027

    Dubai

    €2,845 + VAT
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  33. 16–20 Aug 2027

    London

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  34. 23–27 Aug 2027

    Barcelona

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  35. 6–10 Sep 2027

    Barcelona

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  36. 13–17 Sep 2027

    Frankfurt

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  37. 20–24 Sep 2027

    London

    €2,915 + VAT
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  38. 4–8 Oct 2027

    London

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  39. 11–15 Oct 2027

    Barcelona

    €2,275 + VAT
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  40. 18–22 Oct 2027

    Frankfurt

    €2,175 + VAT
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  41. 25–29 Oct 2027

    Istanbul

    €2,825 + VAT
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  42. 1–5 Nov 2027

    Kuala Lumpur

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  43. 8–12 Nov 2027

    London

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  44. 15–19 Nov 2027

    Barcelona

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  45. 22–26 Nov 2027

    Frankfurt

    €2,175 + VAT
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  46. 6–10 Dec 2027

    Frankfurt

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  47. 13–17 Dec 2027

    Madrid

    €3,400 + VAT
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  48. 20–24 Dec 2027

    London

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  49. 27–31 Dec 2027

    Barcelona

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Online / Live sessions

  1. 7–11 Dec 2026

    Live virtual classroom

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  2. 14–18 Dec 2026

    Live virtual classroom

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  3. 21–25 Dec 2026

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  4. 4–8 Jan 2027

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  5. 11–15 Jan 2027

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  6. 18–22 Jan 2027

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  7. 25–29 Jan 2027

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  8. 1–5 Feb 2027

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  9. 8–12 Feb 2027

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  10. 15–19 Feb 2027

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  11. 22–26 Feb 2027

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  12. 1–5 Mar 2027

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  13. 8–12 Mar 2027

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  14. 15–19 Mar 2027

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  15. 22–26 Mar 2027

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  16. 5–9 Apr 2027

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  17. 12–16 Apr 2027

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  18. 19–23 Apr 2027

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  19. 26–30 Apr 2027

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  20. 3–7 May 2027

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  21. 10–14 May 2027

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  22. 17–21 May 2027

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  23. 24–28 May 2027

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  24. 7–11 Jun 2027

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  25. 14–18 Jun 2027

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  26. 21–25 Jun 2027

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  27. 5–9 Jul 2027

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  28. 12–16 Jul 2027

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  29. 19–23 Jul 2027

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  30. 26–30 Jul 2027

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  31. 2–6 Aug 2027

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  32. 9–13 Aug 2027

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  33. 16–20 Aug 2027

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  34. 23–27 Aug 2027

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  35. 6–10 Sep 2027

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  36. 13–17 Sep 2027

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  37. 20–24 Sep 2027

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  38. 4–8 Oct 2027

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  39. 11–15 Oct 2027

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  40. 18–22 Oct 2027

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  41. 25–29 Oct 2027

    Live virtual classroom

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  42. 1–5 Nov 2027

    Live virtual classroom

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  43. 8–12 Nov 2027

    Live virtual classroom

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  44. 15–19 Nov 2027

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  45. 22–26 Nov 2027

    Live virtual classroom

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  46. 6–10 Dec 2027

    Live virtual classroom

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  47. 13–17 Dec 2027

    Live virtual classroom

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  48. 20–24 Dec 2027

    Live virtual classroom

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  49. 27–31 Dec 2027

    Live virtual classroom

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Introduction

Course overview

Contact lists, supplier records, membership data, asset registers, training records and request logs are central to administrative work. When information is scattered across spreadsheets, inboxes and paper files, it becomes hard to find, easy to duplicate and difficult to keep accurate.

This Database and Information Management for Administrators training course introduces practical ways to organise, maintain and use information effectively. Participants learn the basics of database design, data entry standards, data quality, searching and reporting, and how to choose between spreadsheets, simple database tools and organisational systems.

The course also covers data protection, access control, retention and the procedures needed to keep shared information reliable, so administrators can provide accurate information quickly and confidently.

View full course outline

What you will achieve

Learning objectives

  • Explain the principles of organising information as structured data
  • Design simple tables and fields for common administrative records
  • Set data entry standards that improve consistency and accuracy
  • Use queries, filters and reports to retrieve and summarise information
  • Identify and correct duplicates, gaps and errors in records
  • Apply data protection, confidentiality and access principles
  • Manage information retention, archiving and secure disposal
  • Choose appropriate tools for different information management needs

Who should attend

Target audience

  • Administrative officers and assistants
  • Records and information officers
  • Office managers and coordinators
  • HR, membership and customer administration staff
  • Data entry and registry staff
  • Project support officers
  • Staff responsible for maintaining shared registers

Methodology

Learning approach

  • Participants work hands-on with sample administrative data, designing simple databases, cleaning records, writing queries and building reports. Short explanations are followed by guided practice and a final project in which participants design an information management solution for a task from their own workplace.

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

Information as an Asset

  1. Why Information Management Matters: Efficiency, accuracy and compliance
  2. Structured and Unstructured Information: Records, documents and messages
  3. Common Problems: Duplicates, inconsistent entries and lost files
  4. Spreadsheets, Databases and Business Systems: When to use each
  5. Coffee break
  6. Spreadsheets, Databases and Business Systems: When to use each (continued)
  7. Roles and Ownership: Who maintains which information
  8. Mapping Information Flows in the Office
  9. Exercise: Auditing a shared contact list

Day 2

Designing Simple Databases

  1. Tables, Records and Fields: Core database concepts
  2. Choosing Field Types and Formats
  3. Unique Identifiers and Avoiding Duplicate Records
  4. Relationships Between Tables: Contacts, organisations and activities
  5. Coffee break
  6. Relationships Between Tables: Contacts, organisations and activities (continued)
  7. Lookup Lists and Validation Rules
  8. Forms for Accurate Data Entry
  9. Practical Exercise: Designing a supplier and contract register

Day 3

Data Quality and Maintenance

  1. Data Entry Standards: Names, addresses, dates and codes
  2. Finding and Merging Duplicate Records
  3. Correcting Inconsistent and Missing Data
  4. Regular Data Quality Checks and Audits
  5. Coffee break
  6. Regular Data Quality Checks and Audits (continued)
  7. Change Control: Who can edit and how changes are recorded
  8. Importing and Exporting Data Between Systems
  9. Workshop: Cleaning a sample membership database

Day 4

Retrieving and Reporting Information

  1. Searching, Sorting and Filtering Records
  2. Building Queries to Answer Common Questions
  3. Creating Summary Reports and Simple Dashboards
  4. Coffee break
  5. Mail Merge for Letters, Labels and Emails
  6. Scheduling Regular Reports for Managers
  7. Presenting Information Clearly to Managers and Colleagues
  8. Practical Exercise: Producing a monthly activity report

Day 5

Protection, Retention and Improvement

  1. Data Protection Principles for Administrative Records
  2. Access Rights, Passwords and Sharing Controls
  3. Retention Schedules, Archiving and Secure Disposal
  4. Backups and Recovery of Important Information
  5. Coffee break
  6. Backups and Recovery of Important Information (continued)
  7. Improving Information Processes in the Office
  8. Personal Action Plan: Information management improvements
  9. Final Project: Designing an information solution for a workplace task

Ready to book?

Database and Information Management for Administrators

Next session: 7 - 11 December 2026, Barcelona

Course FAQs

Questions about this course

What participants and training managers usually ask before booking Database and Information Management for Administrators. Can't find your answer?

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What does Database and Information Management for Administrators (AS-035) cover?

This course covers Administration and Secretarial through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 21 - 25 December 2026. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Administrative officers and assistants, Records and information officers, Office managers and coordinators

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include London, Barcelona, Frankfurt, Madrid, Munich, Paris, Rome, Vienna, Cape Town, Dubai, Istanbul, Kuala lumpur.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).