Global Learning for Operational Leaders
Course CM-016
Contract Administration: Understanding and Implementing Contractual Obligations
This course aims to provide participants with the knowledge, concepts, skills, and tools necessary to manage and adminis... The outline covers Principles of Contracts, Contract Administration Tools & Tools and techniques...
- 5 daysClassroom or online
- 14Upcoming dates
- 7Cities
- €1,625Fees from
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
This course aims to provide participants with the knowledge, concepts, skills, and tools necessary to manage and administer contracts post-award. Participants in this interactive course will learn all the processes and activities required to implement contractual obligations successfully. The course will also cover best practices in contract administration.
What you will achieve
Learning objectives
- Outline the major activities and procedures of contract administration
- Explore administration tools and techniques that are used during the contract implementation
- Create a system to evaluate contractors and identify key performance indicators that can help assessing their performances.
- Explain the different types of variation orders, claims and damages and identify several alterative dispute resolutions
- Prepare for negotiating contract variations and claims to reach a satisfactory settlement
Who should attend
Target audience
- All those involved in any aspect of implementing, managing or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration.
Methodology
Learning approach
- This course relies on the use of individual and group exercises aimed at helping participants learn all the tools and techniques used during contract implementation. The course also features the use of a number of case studies and role plays by participants followed by discussions. In addition, this course incorporates pre and post testing.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Principles of Contracts
- Elements of a contract
- Contract framework
- Purposes of contract administration
- Coffee break
- Purposes of contract administration (continued)
- Difficulties encountered in contract administration
- Competencies of contract administrators
Day 2
Contract Administration Tools & Tools and techniques for contract administration
- Contract Administration Tools
- Knowing your contract
- Contract provisions affecting implementation
- Tools and techniques for contract administration
- Dissection technique
- Coffee break
- Dissection technique (continued)
- Issues and risks logs
- Developing schedule plans
- Lessons learned
- International contracting
Day 3
Contractor Evaluation
- Questionnaire and surveys
- Key Performance Indicators (KPIs)
- Targets and benchmarks
- Coffee break
- Targets and benchmarks (continued)
- Service Level Agreement (SLAs)
- Managing subcontractors
Day 4
Changes, Claims, and Disputes
- Change process
- Breach of contract
- Money damages
- Claims and disputes
- Coffee break
- Claims and disputes (continued)
- Alternative Dispute Resolution (ADR)
- Mediation
- Arbitration
Day 5
Post-Award Negotiation
- Secrets of successful negotiation in contracting
- Negotiation preparation
- Negotiation objectives
- Coffee break
- Negotiation objectives (continued)
- Negotiation guidelines
- Resolving deadlock
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Contract Administration: Understanding and Implementing Contractual Obligations. Can't find your answer?
What does Contract Administration: Understanding and Implementing Contractual Obligations (CM-016) cover?
This course covers Contracts Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
All those involved in any aspect of implementing, managing or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Istanbul, Rome, Cape Town, Barcelona, Paris, Frankfurt, Vienna.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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