Global Learning for Operational Leaders
Introduction
Course overview
Restructures, new systems, mergers, relocations, policy changes and new strategies all depend on employees understanding and accepting what is changing and why. Poor change communication breeds rumour, anxiety and resistance, while thoughtful, honest and timely communication builds understanding and commitment even when the news is difficult.
This Communicating Change to Employees training course gives participants a practical framework for planning and delivering communication throughout a change programme. Participants learn how people respond to change, how to analyse stakeholders, craft a compelling change narrative, sequence messages, equip line managers, handle difficult questions and use feedback to adjust the approach.
The course combines change management principles with hands-on message writing and delivery practice.