Global Learning for Operational Leaders
Classroom
14 sessions
Scroll for more
Online / Live
14 sessions
Scroll for more
Introduction
Course overview
After a disruption, organisations must restore operations, systems, facilities and customer trust. Recovery is often longer and more complex than the initial response.
This Aractech course covers recovery planning, recovery priorities and objectives, workarounds, restoring facilities, technology and supply chains, financial and insurance recovery, people support, communication and returning to normal. Participants develop a recovery plan.
What you will achieve
Learning objectives
- Plan recovery and restoration activities
- Set recovery priorities and objectives
- Use workarounds during recovery
- Restore facilities, technology and supply chains
- Manage financial and insurance recovery
- Support people and communicate during recovery
Who should attend
Target audience
- Business continuity managers
- Operations managers
- IT disaster recovery staff
- Facilities managers
- Finance and insurance staff
- Crisis team members
Methodology
Learning approach
- Case studies
- Planning workshops
- Scenario exercises
- Group discussions
- Reviews
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Recovery Planning
- Response versus recovery
- Recovery phases
- Governance
- Coffee break
- Governance (continued)
- Priorities
- Exercise: Recovery priorities
Day 2
Operations and Workarounds
- Workarounds
- Alternate sites
- Staffing
- Coffee break
- Staffing (continued)
- Customers
- Workshop: Workaround plan
Day 3
Facilities, Technology and Supply
- Facility restoration
- IT recovery
- Supply chain recovery
- Coffee break
- Supply chain recovery (continued)
- Data
- Case study: Factory fire recovery
Day 4
Finance and People
- Insurance claims
- Financial recovery
- People support
- Coffee break
- People support (continued)
- Wellbeing
- Exercise: Claim preparation
Day 5
Returning to Normal
- Communication
- Stand-down
- Lessons learned
- Coffee break
- Lessons learned (continued)
- Plan updates
- Capstone: Recovery plan
FAQ
Frequently asked questions
What does Business Recovery and Restoration Planning (BCCM-011) cover?
This course covers Business Continuity and Crisis Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Business continuity managers, Operations managers, IT disaster recovery staff
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Munich, Kuala lumpur, Frankfurt, Rome, Barcelona, London.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Business Recovery and Restoration Planning to your business address.