Global Learning for Operational Leaders
Classroom
12 sessions
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Online / Live
12 sessions
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Introduction
Course overview
Organizations face increasing risks from cyber threats, operational disruptions, natural disasters, and infrastructure failures. A well-designed Business Continuity and Disaster Recovery (BC/DR) architecture enables organizations to maintain critical operations, protect key assets, and recover rapidly from disruptive events. This course provides participants with practical knowledge for designing, implementing, managing, and continuously improving Business Continuity and Disaster Recovery frameworks aligned with international best practices.
What you will achieve
Learning objectives
- Understand the principles of Business Continuity Planning (BCP) and Disaster Recovery (DR)
- Design an effective Business Continuity Management (BCM) architecture
- Conduct Business Impact Analysis and organizational risk assessments
- Develop crisis management, emergency response, and recovery strategies
- Integrate information security considerations into BC/DR planning
- Validate, test, maintain, and continually improve continuity plans
- Strengthen organizational resilience and operational preparedness
Who should attend
Target audience
- Business continuity managers
- Disaster recovery coordinators
- IT managers and infrastructure professionals
- Risk management professionals
- Information security specialists
- Crisis management teams
- Operations managers
- Internal auditors and compliance professionals
Methodology
Learning approach
- The course combines instructor-led presentations, practical workshops, case studies, Business Impact Analysis (BIA) exercises, crisis simulations, group discussions, scenario-based learning, and real-world BC/DR planning activities.
Course content
Five focused days of learning and application
Day 1
Business Continuity Planning Fundamentals
- Understanding the principles and objectives of Business Continuity Planning
- Exploring the relationship between business continuity, crisis management, and organizational resilience
- Identifying operational, technological, environmental, and strategic risks
- Applying risk identification and vulnerability assessment methodologies
- Coffee break
- Applying risk identification and vulnerability assessment methodologies (continued)
- Evaluating organizational resilience using structured risk assessment techniques
- Practical case study: Assessing business continuity risks and organizational vulnerabilities
Day 2
Designing Business Continuity Architecture
- Establishing governance structures and accountability for risk mitigation
- Conducting organizational readiness assessments using structured evaluation tools
- Developing emergency response and incident management plans
- Designing comprehensive business continuity frameworks covering critical business functions
- Coffee break
- Designing comprehensive business continuity frameworks covering critical business functions (continued)
- Developing departmental continuity plans, contingency arrangements, and evacuation procedures
- Establishing crisis management teams, emergency operations centers, and communication strategies
- Conducting Business Impact Analysis to prioritize recovery requirements
- Practical workshop: Designing a Business Continuity Management architecture
Day 3
Technology Resilience and Security within Business Continuity
- Integrating information security requirements into Business Continuity and Disaster Recovery planning
- Developing continuity policies, operational procedures, and governance documentation
- Designing technology resilience frameworks that support critical business operations
- Coffee break
- Designing technology resilience frameworks that support critical business operations (continued)
- Developing comprehensive Business Continuity blueprints aligned with organizational objectives
- Validating continuity architecture through periodic reviews and reassessments
- Practical case study: Strengthening technology resilience within business continuity programs
Day 4
Crisis Leadership and Business Continuity Operations
- Managing command, control, and decision-making during crisis situations
- Developing effective crisis communication strategies for internal and external stakeholders
- Identifying early warning indicators and escalating potential disruptions proactively
- Coffee break
- Identifying early warning indicators and escalating potential disruptions proactively (continued)
- Coordinating major incident response through structured crisis management exercises
- Managing workforce wellbeing, morale, and organizational resilience during prolonged disruptions
- Practical simulation: Coordinating organizational response to a major business disruption
Day 5
Recovery, Validation, and Continuous Improvement
- Planning the transition from emergency response to normal business operations
- Validating the effectiveness of continuity strategies and recovery procedures
- Conducting post-incident reviews and organizational lessons learned sessions
- Preparing management reports evaluating continuity performance and organizational resilience
- Coffee break
- Prioritizing corrective actions, resource allocation, and future improvement initiatives
- Developing governance processes for continuous review and enhancement of Business Continuity and Disaster Recovery programs
- Final workshop: Building a continuous improvement roadmap for Business Continuity and Disaster Recovery architecture
FAQ
Frequently asked questions
What does Business Continuity & Disaster Recovery Architecture (BCCM-007) cover?
This course covers Business Continuity and Crisis Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 25 - 29 January 2027. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Business continuity managers, Disaster recovery coordinators, IT managers and infrastructure professionals
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
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