Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
AI tools can help administrative professionals draft emails, summarise documents, take meeting notes, organise information and automate routine tasks. Learning to use them safely can save hours each week.
This Aractech course covers generative AI basics, practical prompts for administrative tasks, AI in Microsoft 365 and other tools, meeting summaries, document preparation, research, automation and safe use with confidential information. Participants build a personal AI toolkit.
What you will achieve
Learning objectives
- Understand AI tools and their limitations
- Write effective prompts for administrative tasks
- Use AI for drafting, summarising and research
- Use AI for meetings and document preparation
- Automate routine tasks
- Protect confidential information when using AI
Who should attend
Target audience
- Administrative professionals
- Executive assistants
- Secretaries
- Office managers
- Coordinators
- Support staff
Methodology
Learning approach
- Hands-on exercises
- Prompt practice
- Demonstrations
- Scenarios
- Toolkit building
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
AI Basics
- What AI tools can do
- Popular tools
- Limitations
- Coffee break
- Limitations (continued)
- Policies
- Exercise: Task mapping
Day 2
Prompting
- Prompt principles
- Templates
- Iteration
- Coffee break
- Iteration (continued)
- Tone and style
- Lab: Prompt practice
Day 3
Documents and Communication
- Email drafting
- Summarising
- Reports
- Coffee break
- Reports (continued)
- Translation
- Lab: Document tasks
Day 4
Meetings and Automation
- Meeting notes
- Action lists
- Scheduling help
- Coffee break
- Scheduling help (continued)
- Automation
- Case study: AI-enabled assistant
Day 5
Safe Use
- Confidentiality
- Accuracy checks
- Ethics
- Coffee break
- Ethics (continued)
- Continuous learning
- Capstone: Personal AI toolkit
FAQ
Frequently asked questions
What does AI Tools for Administrative Professionals (AS-017) cover?
This course covers Administration and Secretarial through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Administrative professionals, Executive assistants, Secretaries
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Munich, Barcelona, Paris, Kuala lumpur.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for AI Tools for Administrative Professionals to your business address.