Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Workplace violence, including threats, harassment, assaults and domestic violence spilling into work, harms employees and organisations. Prevention requires risk assessment, policies, training and coordinated response.
This Aractech course covers types and warning signs of workplace violence, risk assessment, prevention policies, threat assessment teams, de-escalation, response procedures, supporting victims and post-incident recovery. Participants develop a workplace violence prevention programme.
What you will achieve
Learning objectives
- Recognise types and warning signs of workplace violence
- Assess workplace violence risks
- Develop prevention policies and procedures
- Establish threat assessment processes
- Apply de-escalation and response procedures
- Support victims and recover after incidents
Who should attend
Target audience
- Security managers
- HR professionals
- HSE managers
- Managers and supervisors
- Healthcare and frontline service managers
- Employee assistance staff
Methodology
Learning approach
- Case studies
- Risk assessment workshop
- Role plays
- Group discussions
- Programme design
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Understanding Workplace Violence
- Types of violence
- Warning signs
- Impact
- Coffee break
- Impact (continued)
- Legal duties
- Exercise: Risk factors
Day 2
Risk Assessment and Policy
- Risk assessment
- High-risk roles
- Policies
- Coffee break
- Policies (continued)
- Reporting
- Workshop: Policy development
Day 3
Threat Assessment
- Threat assessment teams
- Case management
- Information sharing
- Coffee break
- Information sharing (continued)
- Interventions
- Case study: Threat case
Day 4
Response
- De-escalation
- Emergency procedures
- Lockdown
- Coffee break
- Lockdown (continued)
- Coordination with police
- Role play: De-escalation
Day 5
Support and Recovery
- Victim support
- Post-incident review
- Wellbeing
- Coffee break
- Wellbeing (continued)
- Programme evaluation
- Capstone: Prevention programme
FAQ
Frequently asked questions
What does Workplace Violence Prevention (SM-018) cover?
This course covers Security Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Security managers, HR professionals, HSE managers
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include London, Munich, Barcelona, Frankfurt, Rome, Kuala lumpur.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Workplace Violence Prevention to your business address.