Global Learning for Operational Leaders
Professional training course
Strategic Crisis Management, Incorporating Security & Major Emergency Response
Why Choose Strategic Crisis Management, Incorporating Security & Major Emergency Response Training Course? The outline covers Evaluate, Mitigate and Responding to Challenges, Planning & Security – Who and What Else Shoul...
- 5 daysClassroom or online
- 13Upcoming dates
- 8Cities
- €1,625Fees from
Your week at a glance
- Day 1 Evaluate, Mitigate and Responding to Challenges
- Day 2 Planning & Security – Who and What Else Should be Considered
- Day 3 Crisis Communications & Incident On-Scene Management
- Day 4 The Human Factor – What Can Go Right and What Can Go Wrong
- Day 5 Crisis Management Plan Testing, Training and Exercising
Classroom
13 sessions
Scroll for more
Online / Live
13 sessions
Scroll for more
Introduction
Course overview
Why Choose Strategic Crisis Management, Incorporating Security & Major Emergency Response Training Course?
Crisis Management Team (CMT) and Emergency Response Team (ERT) Leaders need access to the right information, at the right time, and at the right level of detail, to make the right decisions.
The value of good crisis leadership has been proven over past years.
It is accepted that the increasing range of potential incidents and emergencies which could affect business, disrupt production and affect global reputation are becoming increasingly complicated.
This new training course will teach you that Strategic Crisis Management is the identification, selection and implementation of yours, and the organisation’s goals and objectives, and how utilising your authentic Leadership qualities you will be able to deliver great outcomes so successfully dealing with any Crisis.
This Strategic Crisis Management, Incorporating Security & Major Emergency Response training course will feature:
How to be successful in the Four critical areas of Emergency Response
Utilising the Five Levels of Leadership to get the maximum from your Teams
Fourteen characteristics you need to learn to be an effective Crisis Leader
How to avoid mis-management and so make a bad situation worse
Rapidly establishing options, making judgements, redefining standards
Analysis of the human factor, psychological readiness, discipline & leadership
What you will achieve
Learning objectives
- Acquire an in-depth knowledge of Strategic Crisis Management
- Develop strategies so you and your team respond efficiently and effectively
- Analyse Five deadly leadership behaviours and Six winning strategies in a crisis
- Implement the Five major functional areas of Incident Command Systems
- Plan for more beneficially rewarding multi-agency exercises
- Effectively use advanced techniques that will improve leadership performance at that critical time
Who should attend
Target audience
- Anyone who find themselves responsible for leading on, or implementing Crisis Management, Emergency Response and Business Continuity/Recovery mechanisms.
- Fire Management Professionals
- Security Management Professionals
- Health, Safety and Environment personnel
- Operation, Asset and Facility Professionals
- Risk, Marketing and Insurance Professionals
- Designated Incident, Emergency and Crisis Response Professionals
- Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Evaluate, Mitigate and Responding to Challenges
- Understanding Strategic Crisis Management
- Consider the complete range of risks to your organisation
- CMT and ERT - Roles & Responsibilities
- Issues management, master this before it becomes a Crisis
- Coffee break
- Issues management, master this before it becomes a Crisis (continued)
- Who else inside and outside the organisation should be involved
- Five deadly Leadership behaviours & Six winning strategies
- Understanding 'denial-curve' and 'group-think' syndromes
Day 2
Planning & Security – Who and What Else Should be Considered
- Security Management & Asset Protection
- Case Studies, why some companies fail, and others survive
- Based on the previous module, self-evaluation questionnaire
- Coffee break
- Developing, improving & implementing Emergency Response Plans
- Business Continuity Management (BCM) Strategies
- Case Study and Workshop
Day 3
Crisis Communications & Incident On-Scene Management
- Incident Command Systems (ICS)
- On Scene Crisis Management, essential elements for success
- Emergency Communication Centres, avoiding the ten most common mistakes
- Reputation Management - Managing Social Media
- Coffee break
- Press Conference & step by step guidance on how to conduct TV interviews
- Case Study
- Exercise: Crisis Communications Strategy
Day 4
The Human Factor – What Can Go Right and What Can Go Wrong
- Alerting and Warning
- Evacuation Strategies
- Major Incident Simulation - Role Playing Workshop
- Coffee break
- Psychological & Welfare concerns in Crisis Management
- How to improve staff morale and confidence in the process
- Questionnaire, are your batteries in good condition
- Corporate Case Study – when the board get it wrong
Day 5
Crisis Management Plan Testing, Training and Exercising
- Case Studies x 3 with the same root cause, are we learning
- Exercises: a programme of learning and of validating plans and procedures
- How to get advantageous results from an exercise
- Coffee break
- How to get advantageous results from an exercise (continued)
- Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
- Critique report writing, executive summaries and key recommendations
- Closing the loop. Implementing recommendations, continuing the process
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Strategic Crisis Management, Incorporating Security & Major Emergency Response. Can't find your answer?
What does Strategic Crisis Management, Incorporating Security & Major Emergency Response cover?
This course covers Planning and Strategy Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 21 - 25 December 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Anyone who find themselves responsible for leading on, or implementing Crisis Management, Emergency Response and Business Continuity/Recovery mechanisms., Fire Management Professionals, Security Management Professionals
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Paris, Dubai, Geneva, Amsterdam, London, Istanbul, Cape Town, Barcelona.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Strategic Crisis Management, Incorporating Security & Major Emergency Response to your business address.