Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Clear standard operating procedures reduce errors, support training and ensure consistent quality and compliance. Yet many SOPs are too long, out of date or ignored by the people who should use them.
This Aractech course teaches how to write usable SOPs: identifying procedure needs, involving users, structure and formats, plain language, visual work instructions, review and approval, version control, training and auditing compliance. Participants rewrite and create procedures for their own processes.
The course suits quality, operations and compliance professionals in any sector.
What you will achieve
Learning objectives
- Identify where SOPs add value
- Structure procedures for clarity and usability
- Write in plain, precise language
- Use visuals, flowcharts and checklists
- Manage review, approval and version control
- Train users and audit procedure compliance
Who should attend
Target audience
- Quality and compliance professionals
- Operations supervisors
- Process owners
- Technical writers
- Laboratory and production staff
- Training coordinators
Methodology
Learning approach
- Writing workshops
- Procedure redesign exercises
- Peer review
- Case studies
- Templates
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Why SOPs Matter
- Purpose of procedures
- Document hierarchy
- Common problems
- Regulatory expectations
- Coffee break
- Regulatory expectations (continued)
- Users' needs
- Exercise: SOP review
Day 2
Structuring Procedures
- Procedure formats
- Scope and responsibilities
- Step sequencing
- Decision points
- Coffee break
- Decision points (continued)
- Templates
- Workshop: Procedure outline
Day 3
Writing Clearly
- Plain language
- Action verbs
- Warnings and cautions
- Visual work instructions
- Coffee break
- Visual work instructions (continued)
- Checklists
- Exercise: Rewriting a procedure
Day 4
Document Control
- Review and approval
- Version control
- Distribution
- Electronic systems
- Coffee break
- Electronic systems (continued)
- Archiving
- Case study: Document control failure
Day 5
Training and Compliance
- Training on procedures
- Competence verification
- Auditing compliance
- Coffee break
- Auditing compliance (continued)
- Continuous update
- Feedback loops
- Capstone: New SOP
FAQ
Frequently asked questions
What does Standard Operating Procedures: Writing and Management (QP-018) cover?
This course covers Quality and Productivity through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Quality and compliance professionals, Operations supervisors, Process owners
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include London, Istanbul, Kuala lumpur, Barcelona, Cape Town, Amsterdam, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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