Global Learning for Operational Leaders
Course LM-033
Operational Risk Management and Mitigation
Operational risks such as process failures, human error, system breakdowns, supply disruptions, fraud, and regulatory br... The outline covers Foundations of Operational Risk Management, Risk Identification and Assessmen...
- 5 daysClassroom or online
- 17Upcoming dates
- 8Cities
- €1,845Fees from
Classroom
17 sessions
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Online / Live
17 sessions
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Introduction
Course overview
Operational risks such as process failures, human error, system breakdowns, supply disruptions, fraud, and regulatory breaches can significantly impact performance and reputation. Organizations need practical frameworks to identify threats early, strengthen controls, and respond effectively when issues arise. This course equips participants with tools to assess operational risk, implement mitigation strategies, improve resilience, and support sustainable operations.
What you will achieve
Learning objectives
- Understand the principles of operational risk management
- Identify key operational risks across business functions
- Apply risk assessment and prioritisation methods
- Design effective controls and mitigation plans
- Improve incident response and business continuity readiness
- Monitor risk indicators and operational performance
- Strengthen governance and accountability frameworks
- Build a proactive risk culture across the organization
Who should attend
Target audience
- Risk Managers
- Operations Managers
- Internal Auditors
- Compliance Professionals
- Project Managers
- Business Continuity Teams
- Anyone responsible for operational control and resilience
Methodology
Learning approach
- This course uses an interactive and practical approach through presentations, case studies, risk workshops, group discussions, scenario analysis, control assessments, and real workplace examples.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Foundations of Operational Risk Management
- Definition and importance of operational risk
- Sources of operational risk in organizations
- Categories of people, process, system, and external risks
- Risk governance roles and responsibilities
- Coffee break
- Risk governance roles and responsibilities (continued)
- Building a risk-aware operating culture
- Introduction to operational risk frameworks
Day 2
Risk Identification and Assessment
- Techniques for identifying operational risks
- Process mapping for risk discovery
- Risk registers and control inventories
- Assessing likelihood, impact, and velocity
- Coffee break
- Assessing likelihood, impact, and velocity (continued)
- Prioritising key operational threats
- Key Risk Indicators (KRIs) for monitoring
- Exercise: Build an operational risk register
Day 3
Risk Controls and Mitigation Strategies
- Preventive, detective, and corrective controls
- Segregation of duties and approval controls
- Managing vendor and third-party risks
- Fraud prevention and control measures
- Coffee break
- Designing practical mitigation plans
- Embedding controls into daily operations
- Exercise: Control design workshop
Day 4
Incident Response and Business Resilience
- Managing incidents and operational disruptions
- Root cause analysis after failures
- Crisis escalation and communication protocols
- Business continuity planning essentials
- Coffee break
- Business continuity planning essentials (continued)
- Disaster recovery coordination
- Lessons learned and corrective actions
- Scenario exercise: Operational disruption response
Day 5
Monitoring, Reporting, and Continuous Improvement
- Risk reporting to management and boards
- Operational dashboards and performance metrics
- Auditing operational controls
- Continuous improvement of risk systems
- Coffee break
- Building accountability for risk ownership
- Future trends in operational risk management
- Final case study and action planning
Course FAQs
Questions about this course
What participants and training managers usually ask before booking Operational Risk Management and Mitigation. Can't find your answer?
What does Operational Risk Management and Mitigation (LM-033) cover?
This course covers Leadership and Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Risk Managers, Operations Managers, Internal Auditors
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include London, Barcelona, Istanbul, Frankfurt, Geneva, Amsterdam, Kuala lumpur, Dubai.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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