Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Transitioning into a leadership role requires more than technical expertise. New leaders must learn how to motivate individuals, build high-performing teams, communicate effectively, and deliver results while earning the trust and respect of their colleagues. This course provides practical leadership tools and techniques that help first-time managers confidently navigate their new responsibilities, strengthen their leadership capabilities, and build a solid foundation for long-term success.
What you will achieve
Learning objectives
- Transition successfully from individual contributor to effective leader
- Build credibility, trust, and professional influence within their teams
- Apply leadership styles appropriate to different situations and individuals
- Coach, motivate, and develop team members for improved performance
- Build collaborative and high-performing teams
- Communicate effectively, manage conflict, and solve workplace challenges
- Develop a personal leadership growth plan for continuous improvement
Who should attend
Target audience
- Newly appointed managers
- First-line supervisors
- Team leaders
- Emerging leaders
- Project coordinators
- Professionals preparing for leadership responsibilities
- High-potential employees
- Target Competencies
Methodology
Learning approach
- The course combines interactive presentations, leadership assessments, practical workshops, role plays, case studies, group discussions, coaching exercises, and workplace simulations designed to reinforce leadership skills through real-life scenarios.
Course content
Five focused days of learning and application
Day 1
Transitioning into Leadership
- Understanding the transition from individual contributor to people leader
- Defining the responsibilities and expectations of first-line leaders
- Building professional credibility, trust, and leadership presence
- Coffee break
- Building professional credibility, trust, and leadership presence (continued)
- Applying emotional intelligence to strengthen leadership effectiveness
- Assessing personal leadership strengths and development opportunities
- Adapting leadership approaches to different situations and workplace challenges
Day 2
Leading and Developing Individuals
- Applying adaptive leadership techniques to support diverse team members
- Understanding individual motivation and performance drivers
- Communicating expectations, responsibilities, and performance standards clearly
- Coffee break
- Communicating expectations, responsibilities, and performance standards clearly (continued)
- Delivering constructive feedback and meaningful recognition
- Coaching employees to improve capability, confidence, and accountability
- Managing challenging conversations with professionalism and empathy
Day 3
Building High-Performing Teams
- Understanding team development stages and team behavior
- Strengthening collaboration through trust, engagement, and shared purpose
- Applying proven team performance models to improve effectiveness
- Building inclusive teams that encourage participation and ownership
- Coffee break
- Building inclusive teams that encourage participation and ownership (continued)
- Managing conflict constructively while maintaining positive working relationships
- Creating a culture of accountability and continuous team improvement
Day 4
Achieving Results Through Effective Leadership
- Setting clear objectives aligned with organizational priorities
- Planning work activities and allocating responsibilities effectively
- Monitoring performance and maintaining accountability
- Coffee break
- Monitoring performance and maintaining accountability (continued)
- Prioritizing workloads and managing time efficiently
- Solving operational problems using structured decision-making techniques
- Preparing concise management reports and delivering persuasive recommendations
Day 5
Developing Long-Term Leadership Capability
- Reflecting on leadership performance and identifying development priorities
- Applying balanced leadership approaches that address tasks, teams, and individuals
- Building confidence in decision-making and leadership judgment
- Developing a structured personal leadership development plan
- Coffee break
- Developing a structured personal leadership development plan (continued)
- Creating practical workplace action plans to strengthen leadership effectiveness
- Final leadership simulation, course review, lessons learned, and continuous development planning
FAQ
Frequently asked questions
What does New Leaders Development (LM-040) cover?
This course covers Leadership and Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 12 - 16 October 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Newly appointed managers, First-line supervisors, Team leaders
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Barcelona, London, Amsterdam, Istanbul, Vienna, Paris, Frankfurt.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
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