Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Why Choose Master Class on Leading People & Innovation Training Course?
What is Leadership Success?
Many would say “sustainability” others “profitability”.
Whatever your definition, leadership success depends upon productivity and having a competitive advantage.
Productivity comes through people, not just ordinary people but people who are engaged. Competitive advantage comes from the ability to innovate and change to meet ever changing demands from global customers.
Both require a more effective leader who creates rapport, synergy and two-way trust.
Engagement is crucial to personal and business success. Leaders need to develop highly effective business relationships through emotional intelligence and influence and engage people more effectively.
Leaders cannot live on their reputation whilst others take the competitive advantage. They must learn from their mistakes. Creativity and innovation are the keys to the future.
Engagement and improved workplace productivity are essential to your company’s sustainability.
This Master Class on Leading People & Innovation training course firstly aims to provide you with the Effective People Skills that will arm you with a rich and powerful range of skills and methods to help you gain the full benefits of interpersonal and intrapersonal excellence. The second aim focuses on Innovation & Productivity in the Workplace to build the critical skills that will enable delegates to build productive relationships and successfully interact with others in the organisation.
This Master Class on Leading People & Innovation training course will provide an ‘MBA level’ experience in terms of content, instruction, discussion, and team exercises.
This Master Class on Leading People & Innovation training course will feature:
Develop strong, influential relationships with others
Creating successful teams that work productively together
Applying creativity and innovation to meet new challenges
Managing conflict and leading collaborative relationships
Leading a proactive & innovative culture
Who should attend
Target audience
- This Master Class on Leading People & Innovation training course is designed for professionals at all levels and across all functions or disciplines, who seek to inform and enhance their organisational and professional practice.
- It is specifically directed at those who wish to take responsibility for identified “gaps” between their current performance and the level of potential to which they aspire.
- This developmental training course seeks to establish impactful behavioural changes that add value to employees, managers and leaders alike.
- All professionals who seek to enhance their true potential through applying best practice in interpersonal skills
- Those employees who have had limited opportunities for personal and career-based development training
- Those who may be moving into supervisory or managerial positions and wish to learn tools and tactics for productive interpersonal behaviour
- Experienced professionals seeking a “refresher “course that will enhance their interpersonal, team and management skills
- Employees identified as "high potential" for "fast track" candidates who are likely to move into management posts in the near future and require the tools and techniques to build positive relationships
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
The Core Interpersonal Skill
- Person-to-Person communication
- Barriers to effective communication
- Non-verbal communication
- Coffee break
- Non-verbal communication (continued)
- The Active listening models
- Styles of communication
- Preparing and delivering great presentations
Day 2
Building Winning Working Relationships
- The TRUST Factor
- Avoiding the collusion phenomenon
- A Change of Heart
- Coffee break
- A Change of Heart (continued)
- Interpersonal Dialogue: Core Principles
- Understand the definition and meaning of interpersonal
- Harnessing harmful behavior
Day 3
Understanding Groups and Team Dynamics
- High performing teams vs. traditional work group
- The three elements of high-performance teams
- Understanding the types of teams
- The stages of team development
- Team member styles
- Capitalizing on the team player styles within your team
- Coffee break
- Capitalizing on the team player styles within your team (continued)
- Micro political conflict in organisations: the transactional analysis perspective
- Personality traits, behaviours and conflict management
- Relationship Awareness Theory: managing my personal response to conflict
- Managing without confrontation: assertive communications
- Preparing for effective negotiating: influence and the characteristics of world class negotiators
- Generating Productive Outcomes: the Agreement Box model of ‘win- win’
Day 4
Teamwork and Collaboration
- Giving and receiving effective feedback
- Dealing with conflict Constructively
- Symptoms of conflict situations
- Getting to win-win
- Understanding team player styles
- Fostering and encouraging team creativity
- Coffee break
- Fostering and encouraging team creativity (continued)
- Prioritization and time management: focusing on the critical objectives
- Taking control: essential tips for personal productivity
- Transformational objectives: From SMART performance to SMARTER performance
- Leading productive meetings work: managing appreciating and utilizing diversity
- Leading meetings with creative flair: thinking differently for new answers
- Project management overview and fundamentals: first steps
Day 5
Increasing Personal Productivity
- Growing your personal power
- Achieving emotional excellence inner mastery
- Our time and your life
- Growing personal productivity
- Direction through personal Integrity
- Designing a strategic plan for your life and career
- Coffee break
- Designing a strategic plan for your life and career (continued)
- Building the positive self-image
- Establishing empowering beliefs
- NLP and the power of optimism to create the future you deserve
- The power of proactivity: the first competence on the road to excellence
- Psychological profiling : the science of personality and performance
- Professional competence: the added value you bring to the organisation
FAQ
Frequently asked questions
What does Master Class on Leading People & Innovation cover?
This course covers Interpersonal Skills and Self Development through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 19 - 23 October 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This Master Class on Leading People & Innovation training course is designed for professionals at all levels and across all functions or disciplines, who seek to inform and enhance their organisational and professional practice., It is specifically directed at those who wish to take responsibility for identified “gaps” between their current performance and the level of potential to which they aspire., This developmental training course seeks to establish impactful behavioural changes that add value to employees, managers and leaders alike.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Kuala lumpur, Munich, Amsterdam, Rome, Barcelona, London, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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Choose an available date and venue, add your participants, and we will email a formal quotation for Master Class on Leading People & Innovation to your business address.