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Building Trust at Work

Course ISSD-013

Building Trust at Work

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Course Schedules Course Overview Course Objectives Target Audience Methodology Daily Agenda

Classroom

12 sessions
4 - 8 January 2027 €2,830 + VAT Register
1 - 5 February 2027 €2,315 + VAT Register
1 - 5 March 2027 €1,978 + VAT Register
5 - 9 April 2027 €3,225 + VAT Register
3 - 7 May 2027 €2,815 + VAT Register
7 - 11 June 2027 €3,825 + VAT Register
5 - 9 July 2027 €1,875 + VAT Register
2 - 6 August 2027 €2,815 + VAT Register
6 - 10 September 2027 €2,830 + VAT Register
4 - 8 October 2027 €2,315 + VAT Register
1 - 5 November 2027 €1,978 + VAT Register
6 - 10 December 2027 €3,225 + VAT Register
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Online / Live

12 sessions
4 - 8 January 2027 €1,815 + VAT Register
1 - 5 February 2027 €1,815 + VAT Register
1 - 5 March 2027 €1,815 + VAT Register
5 - 9 April 2027 €1,815 + VAT Register
7 - 11 June 2027 €1,815 + VAT Register
5 - 9 July 2027 €1,815 + VAT Register
2 - 6 August 2027 €1,815 + VAT Register
6 - 10 September 2027 €1,815 + VAT Register
4 - 8 October 2027 €1,815 + VAT Register
1 - 5 November 2027 €1,815 + VAT Register
6 - 10 December 2027 €1,815 + VAT Register
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Introduction

Course overview

Trust is the foundation of effective teams, leadership and collaboration. When trust is low, people withhold information, avoid risks and spend energy protecting themselves.

This Aractech course covers what trust is, the components of trustworthiness, building trust as an individual and leader, psychological safety, trust in virtual teams, repairing broken trust and trust across organisations. Participants develop trust-building actions.

View full course outline

What you will achieve

Learning objectives

  • Explain the components of trust
  • Assess trust levels in relationships and teams
  • Build personal trustworthiness
  • Create psychological safety
  • Build trust in virtual and cross-functional teams
  • Repair damaged trust

Who should attend

Target audience

  • Managers and team leaders
  • Professionals at all levels
  • HR and OD professionals
  • Project managers
  • Teams experiencing change
  • Leaders of virtual teams

Methodology

Learning approach

  • Interactive sessions
  • Self-assessments
  • Case studies
  • Role plays
  • Action planning

Complete course outline

Five focused days of learning and application

The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.

Day 1

Understanding Trust

  1. What trust is
  2. Components of trust
  3. Costs of low trust
  4. Coffee break
  5. Costs of low trust (continued)
  6. Self-assessment
  7. Exercise: Trust assessment

Day 2

Personal Trustworthiness

  1. Competence
  2. Reliability
  3. Integrity
  4. Coffee break
  5. Integrity (continued)
  6. Care
  7. Workshop: Trust behaviours

Day 3

Team Trust

  1. Psychological safety
  2. Leader behaviours
  3. Team agreements
  4. Coffee break
  5. Team agreements (continued)
  6. Openness
  7. Case study: High-trust team

Day 4

Virtual and Cross-Functional Trust

  1. Remote trust
  2. Cross-functional collaboration
  3. Communication
  4. Coffee break
  5. Communication (continued)
  6. Consistency
  7. Exercise: Virtual trust plan

Day 5

Repairing Trust

  1. Trust breaches
  2. Apologies
  3. Rebuilding
  4. Coffee break
  5. Rebuilding (continued)
  6. Organisational trust
  7. Capstone: Trust action plan

FAQ

Frequently asked questions

What does Building Trust at Work (ISSD-013) cover?

This course covers Interpersonal Skills and Self Development through a structured five-day outline focused on practical application, discussion, and implementation planning.

When is the next available session?

The next scheduled session starts on 4 - 8 January 2027. See the course schedules section for the available dates and delivery formats.

Who should attend this course?

Managers and team leaders, Professionals at all levels, HR and OD professionals

Is bilingual course delivery available?

Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.

How can I register for a session?

Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.

Is this course available online as well as classroom-based?

Check the course schedules section for currently published classroom and Online / Live sessions.

Where are classroom sessions delivered?

Current classroom venues include Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.

How long is the training programme?

The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).