Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Municipalities deliver many of the services that matter most in daily life, from waste collection and roads to permits and community facilities. Effective municipal management requires strong planning, finance, service delivery and citizen engagement.
This Aractech course covers local government roles, strategic and urban planning, municipal finance and revenue, service delivery and asset management, citizen engagement, partnerships and digital municipalities. Participants develop an improvement plan for a municipal service.
The course suits municipal managers and local government officials.
What you will achieve
Learning objectives
- Understand local government roles and governance
- Plan municipal strategies and services
- Manage municipal finance and revenue
- Deliver services and manage infrastructure assets
- Engage citizens and communities
- Apply digital and smart city solutions
Who should attend
Target audience
- Municipal managers and directors
- Local government officials
- City planners
- Municipal finance staff
- Elected officials' advisers
- Service managers
Methodology
Learning approach
- Municipal case studies
- Planning workshops
- Finance exercises
- Group discussions
- Action planning
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Local Government Context
- Roles and responsibilities
- Governance
- Decentralisation
- Intergovernmental relations
- Coffee break
- Intergovernmental relations (continued)
- Challenges
- Exercise: Municipal diagnosis
Day 2
Planning
- Strategic plans
- Urban planning
- Integrated development
- Prioritisation
- Coffee break
- Prioritisation (continued)
- Participatory planning
- Workshop: Strategic priorities
Day 3
Municipal Finance
- Revenue sources
- Property taxes and fees
- Budgeting
- Financial management
- Coffee break
- Financial management (continued)
- Borrowing
- Exercise: Revenue improvement
Day 4
Services and Assets
- Service delivery models
- Waste and utilities
- Infrastructure asset management
- Performance
- Coffee break
- Performance (continued)
- Case study: Service improvement
- Exercise: Asset plan
Day 5
Citizens and Innovation
- Citizen engagement
- Partnerships
- Digital municipalities
- Coffee break
- Digital municipalities (continued)
- Transparency
- Capstone: Municipal improvement plan
FAQ
Frequently asked questions
What does Local Government and Municipal Management (GPS-019) cover?
This course covers Government and Public Sector through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 2 - 6 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Municipal managers and directors, Local government officials, City planners
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Istanbul, Paris, Kuala lumpur, Rome, Munich.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
Send a fast enquiry about this course and the academy team will get back to you.
Get a quotation
Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for Local Government and Municipal Management to your business address.