Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Government officials increasingly interact with foreign delegations, international organisations and diplomatic missions. Knowledge of protocol and international relations supports successful engagements and protects reputation.
This Aractech course covers diplomatic protocol principles, precedence, official visits, ceremonies and events, correspondence, cross-cultural communication, international negotiation and the international relations context. Participants plan an official visit and event.
The course suits protocol officers and officials engaged in international affairs.
What you will achieve
Learning objectives
- Understand diplomatic protocol principles and precedence
- Plan official visits and ceremonies
- Manage official correspondence and forms of address
- Communicate effectively across cultures
- Support international negotiations
- Understand the international relations context
Who should attend
Target audience
- Protocol officers
- Government officials in international affairs
- Executive office staff
- Event managers in government
- Diplomatic staff
- Corporate public affairs staff
Methodology
Learning approach
- Practical presentations
- Visit planning exercise
- Role plays
- Case studies
- Group discussions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Protocol Fundamentals
- Purpose of protocol
- Precedence
- Flags and symbols
- Forms of address
- Coffee break
- Forms of address (continued)
- International norms
- Exercise: Precedence list
Day 2
Official Visits
- Visit planning
- Programmes
- Security coordination
- Gifts
- Coffee break
- Gifts (continued)
- Media
- Workshop: Visit plan
Day 3
Ceremonies and Events
- Official ceremonies
- Seating plans
- Banquets
- Coffee break
- Banquets (continued)
- Signing ceremonies
- Exercise: Seating plan
Day 4
Cross-Cultural Communication
- Cultural differences
- Etiquette
- Negotiation styles
- Coffee break
- Negotiation styles (continued)
- Interpreters
- Role play: Delegation meeting
Day 5
International Relations
- Diplomatic institutions
- Multilateral organisations
- Economic diplomacy
- Coffee break
- Economic diplomacy (continued)
- Negotiation
- Capstone: Official visit programme
FAQ
Frequently asked questions
What does Diplomatic Protocol and International Relations (GPS-028) cover?
This course covers Government and Public Sector through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Protocol officers, Government officials in international affairs, Executive office staff
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Frankfurt, Barcelona, Munich, Rome.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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