Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Civil protection and emergency services protect communities from disasters, major accidents and crises. Effective management requires coordination across agencies, levels of government and communities.
This Aractech course covers civil protection frameworks, hazard and risk assessment, emergency planning, incident command, multi-agency coordination, public warning, resources and logistics, recovery and community resilience. Participants take part in a multi-agency exercise.
The course suits emergency services and civil protection officials.
What you will achieve
Learning objectives
- Explain civil protection frameworks and roles
- Assess hazards and community risks
- Develop emergency plans
- Apply incident command and coordination
- Manage public warning and communication
- Plan recovery and build community resilience
Who should attend
Target audience
- Civil protection officials
- Emergency services managers
- Municipal emergency planners
- Health and police coordinators
- NGO emergency staff
- Critical infrastructure liaison staff
Methodology
Learning approach
- Case studies
- Planning workshops
- Multi-agency exercise
- Group discussions
- Lessons learned reviews
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Civil Protection Frameworks
- Civil protection roles
- Legal frameworks
- Levels of government
- Coffee break
- Levels of government (continued)
- International cooperation
- Exercise: Responsibility mapping
Day 2
Risk and Planning
- Hazard assessment
- Community risk registers
- Emergency plans
- Coffee break
- Emergency plans (continued)
- Capabilities
- Workshop: Emergency plan outline
Day 3
Command and Coordination
- Incident command
- Multi-agency coordination
- Emergency operations centres
- Coffee break
- Emergency operations centres (continued)
- Information sharing
- Simulation: Multi-agency exercise
Day 4
Warning and Logistics
- Public warning
- Communication
- Resources and logistics
- Coffee break
- Resources and logistics (continued)
- Volunteers
- Case study: Major flood response
Day 5
Recovery and Resilience
- Recovery planning
- Community resilience
- Lessons learned
- Coffee break
- Lessons learned (continued)
- Continuous improvement
- Capstone: Civil protection plan
FAQ
Frequently asked questions
What does Civil Protection and Emergency Services Management (GPS-029) cover?
This course covers Government and Public Sector through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Civil protection officials, Emergency services managers, Municipal emergency planners
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Paris, Rome, Kuala lumpur, Munich, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
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Choose an available date and venue, add your participants, and we will email a formal quotation for Civil Protection and Emergency Services Management to your business address.