Global Learning for Operational Leaders
Classroom
14 sessions
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Online / Live
14 sessions
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Introduction
Course overview
Internal audits are a requirement of ISO 9001 and one of the most powerful tools for improving a quality management system. Effective internal auditors need both knowledge of the standard and practical audit skills.
This Aractech course teaches ISO 9001 requirements from an auditor's perspective and the full internal audit process based on ISO 19011 guidance: planning, preparing checklists, conducting audits, interviewing, recording evidence, grading non-conformities, reporting and follow-up. Participants practise through realistic audit scenarios.
The course is not a certified lead auditor course but provides strong practical internal audit capability.
What you will achieve
Learning objectives
- Understand ISO 9001 requirements relevant to auditing
- Apply ISO 19011 audit principles
- Plan internal audits and prepare checklists
- Gather and evaluate objective evidence
- Write clear non-conformities and reports
- Follow up and verify corrective actions
Who should attend
Target audience
- Internal quality auditors
- Quality coordinators
- Process owners
- Department representatives
- Supervisors
- Management system staff
Methodology
Learning approach
- Standard walkthroughs
- Audit role plays
- Checklist preparation
- Non-conformity writing exercises
- Group feedback
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
ISO 9001 for Auditors
- Structure of ISO 9001
- Key requirements
- Documented information
- Process approach
- Coffee break
- Process approach (continued)
- Audit criteria
- Exercise: Requirement mapping
Day 2
Audit Principles and Planning
- ISO 19011 principles
- Audit programmes
- Audit scope and objectives
- Checklists
- Coffee break
- Checklists (continued)
- Auditor behaviour
- Workshop: Audit checklist
Day 3
Conducting Audits
- Opening meetings
- Process audits
- Interview techniques
- Sampling records
- Coffee break
- Sampling records (continued)
- Observations
- Role play: Internal audit
Day 4
Findings and Reporting
- Non-conformity grading
- Writing findings
- Opportunities for improvement
- Closing meetings
- Coffee break
- Closing meetings (continued)
- Audit reports
- Exercise: Writing non-conformities
Day 5
Follow-up
- Corrective action review
- Verification
- Audit effectiveness
- Auditor development
- Coffee break
- Auditor development (continued)
- Common pitfalls
- Capstone: Full audit simulation
FAQ
Frequently asked questions
What does ISO 9001 Internal Auditor Skills (QP-008) cover?
This course covers Quality and Productivity through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Internal quality auditors, Quality coordinators, Process owners
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Paris, Barcelona, Kuala lumpur, Dubai, London, Munich.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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