Global Learning for Operational Leaders
Course QP-006
ISO 9001:2015 Requirements and Implementation
ISO 9001:2015 is the world's most widely recognized Quality Management System (QMS) standard, helping organizations impr... The outline covers ISO 9001:2015 Fundamentals and Quality Management Principles, Understanding I...
- 5 daysClassroom or online
- 12Upcoming dates
- 7Cities
- €1,978Fees from
Your week at a glance
Classroom
12 sessions
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Online / Live
12 sessions
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Introduction
Course overview
ISO 9001:2015 is the world's most widely recognized Quality Management System (QMS) standard, helping organizations improve operational efficiency, customer satisfaction, and continual improvement. This course provides participants with a practical understanding of ISO 9001:2015 requirements and the skills needed to plan, implement, maintain, and improve an effective Quality Management System.
What you will achieve
Learning objectives
- Understand the structure and requirements of ISO 9001:2015
- Apply risk-based thinking within a Quality Management System
- Develop and implement a QMS aligned with ISO 9001 requirements
- Conduct gap analyses and implementation planning activities
- Establish quality objectives, performance indicators, and monitoring systems
- Prepare for internal audits and certification assessments
- Promote continual improvement and organizational excellence
Who should attend
Target audience
- Quality managers and professionals
- Internal auditors
- Compliance and governance professionals
- Operations managers and supervisors
- Process owners and department managers
- Consultants involved in management systems implementation
- Professionals responsible for quality improvement initiatives
Methodology
Learning approach
- The course combines presentations, workshops, practical exercises, case studies, group discussions, implementation planning activities, and real-world examples to help participants understand and apply ISO 9001:2015 requirements effectively.
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
ISO 9001:2015 Fundamentals and Quality Management Principles
- Understanding the evolution, purpose, and benefits of ISO 9001:2015
- Exploring key terminology and concepts used within quality management systems
- Understanding risk-based thinking and its application within organizational processes
- Coffee break
- Applying the process approach to improve organizational performance
- Understanding the Plan-Do-Check-Act methodology and continual improvement principles
- Exploring the seven Quality Management Principles and their practical application
- Understanding the High-Level Structure and its role in management system integration
Day 2
Understanding ISO 9001:2015 Requirements
- Understanding organizational context and stakeholder expectations
- Exploring leadership responsibilities and commitment to quality management
- Reviewing planning requirements and risk-based approaches within the QMS
- Understanding support requirements, including resources, competence, awareness, and communication
- Coffee break
- Understanding support requirements, including resources, competence, awareness, and communication (continued)
- Managing documented information effectively within a quality management system
- Understanding operational planning and process management requirements
- Reviewing performance evaluation and continual improvement requirements
Day 3
Planning a Quality Management System Implementation
- Reviewing different approaches to quality management and operational excellence
- Understanding the relationship between quality systems and continual improvement frameworks
- Identifying internal and external factors affecting organizational performance
- Determining stakeholder requirements and expectations
- Coffee break
- Determining stakeholder requirements and expectations (continued)
- Conducting gap analyses to assess current practices against ISO 9001 requirements
- Defining QMS scope, boundaries, and implementation priorities
- Practical exercises on context analysis, gap assessment, and implementation planning
Day 4
Developing and Implementing the QMS
- Establishing quality policies, objectives, and implementation plans
- Developing effective documentation and process management systems
- Defining roles, responsibilities, and accountability within the QMS
- Communicating quality requirements and organizational changes effectively
- Coffee break
- Communicating quality requirements and organizational changes effectively (continued)
- Implementing monitoring and measurement systems for performance evaluation
- Developing meaningful quality metrics and key performance indicators
- Practical workshop on process design, documentation, and performance measurement
Day 5
Internal Auditing, Certification, and Continual Improvement
- Understanding the role of internal audits in maintaining QMS effectiveness
- Developing risk-based internal audit programs and schedules
- Applying continual improvement techniques and corrective action methodologies
- Coffee break
- Applying continual improvement techniques and corrective action methodologies (continued)
- Understanding management review processes and organizational performance evaluation
- Preparing for certification audits and external assessments
- Reviewing certification processes and best practices for audit readiness
- Course review, action planning, and implementation roadmap development
Course FAQs
Questions about this course
What participants and training managers usually ask before booking ISO 9001:2015 Requirements and Implementation. Can't find your answer?
What does ISO 9001:2015 Requirements and Implementation (QP-006) cover?
This course covers Quality and Productivity through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 25 - 29 January 2027. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Quality managers and professionals, Internal auditors, Compliance and governance professionals
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Amsterdam, London, Istanbul, Vienna, Barcelona, Paris, Frankfurt.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
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