Global Learning for Operational Leaders
Classroom
16 sessions
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Online / Live
16 sessions
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Introduction
Course overview
Course Introduction
Professionals will cultivate highly productive relationships that foster successful interactions with colleagues, driving the dynamic innovation and productivity essential in today’s global market.
This course is designed to help you develop strategies aligned with your commitment to personal growth, positioning you as the standout high performer that organizations seek to hire, retain, and promote.
Targeted at ambitious professionals, this course provides a structured agenda to enhance your personal productivity, build a strong professional reputation, and apply innovative work practices.
By participating, you will gain insights into your strengths and unlock your full managerial leadership potential, setting the stage for greater career success and advancement.
Training Objectives
By attending this training course, you should achieve these goals:
Recognise Individual Personality Traits & Apply Strategies for Success
Appreciate the Components of Conflict & Apply Interpersonal Strategies That Will Generate Productive Outcomes
Apply Basic Tools and Templates Which Install Basic Project Management Practice Skills
Appraise Current Team Performance & Diagnose Action to Generate Improvement
Appreciate the Value That Initiative Has in the Leadership Role & Synthesize Ideas to Construct an Agenda for Future Personal Leadership Development
Who should Attend?
This training course is suitable for middle and senior managers who have responsibility for divisional or organizational success, as well as consultants and professionals who support them. For example:
Professionals at All Levels Seeking to Improve Their Personal Skills
Professionals Wishing to Enhance Their Reputation and Credibility
Professionals Seeking a ‘Refresher’ Course to Enhance Their Relationship Skills
Employees Identified as ‘High Potential’ or ‘Fast Track’ Management Candidates
Employees Seeking Supervisory or Managerial Positions
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
The Power of Self
- Building the positive self-image
- Establishing empowering beliefs
- NLP and the power of optimism to create the future you deserve
- Coffee break
- NLP and the power of optimism to create the future you deserve (continued)
- The power of proactivity: the first competence on the road to excellence
- Psychological profiling : the science of personality and performance
- Professional competence: the added value you bring to the organisation
Day 2
Creating Organisational Value
- Prioritization and time management: focusing on the critical objectives
- Taking control: essential tips for personal productivity
- Transformational objectives: From SMART performance to SMARTER performance
- Coffee break
- Transformational objectives: From SMART performance to SMARTER performance (continued)
- Leading productive meetings work: managing appreciating and utilizing diversity
- Leading meetings with creative flair: thinking differently for new answers
- Project management overview and fundamentals: first steps
Day 3
Adding Value through Relationship Awareness
- Micro political conflict in organisations: the transactional analysis perspective
- Personality traits, behaviours and conflict management
- Relationship Awareness Theory: managing my personal response to conflict
- Coffee break
- Relationship Awareness Theory: managing my personal response to conflict (continued)
- Managing without confrontation: assertive communications
- Preparing for effective negotiating: influence and the characteristics of world class negotiators
- Generating Productive Outcomes: the Agreement Box model of ‘win- win’
Day 4
Harnessing Diversity and Creativity in the Team
- Valuing diversity: working with global, culturally diverse teams
- The value proposition afforded by High Performing Teams
- Avoiding dysfunctional performance
- Coffee break
- Avoiding dysfunctional performance (continued)
- Grounded theory: needs analysis evaluation of current performance
- Harnessing diversity for productive outcomes
- Aligning purpose, productivity and profitability
Day 5
Leading with Initiative: Being Proactive
- Being proactive and capitalizing on opportunity
- Leading from where you are in the organisation: building credibility
- Emotional Intelligence and outcomes
- Coffee break
- Emotional Intelligence and outcomes (continued)
- Leadership styles and organisational climate
- Building Trust: the 4 C model to engage and empower others
- Course review and commitment statement
FAQ
Frequently asked questions
What does Innovation & Productivity in the Workplace cover?
This course covers Leadership and Management through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 9 - 13 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
This programme is designed for professionals responsible for strategy, operations, transformation, or delivery leadership.
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include Kuala lumpur, Rome, Barcelona, London, Geneva, Paris, Vienna, Frankfurt.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 training hours.
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Choose an available date and venue, add your participants, and we will email a formal quotation for Innovation & Productivity in the Workplace to your business address.