Global Learning for Operational Leaders
Classroom
15 sessions
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Online / Live
15 sessions
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Introduction
Course overview
Governments worldwide are building digital public infrastructure such as digital identity, payments, data exchange and shared platforms to deliver services faster and more inclusively. GovTech partnerships with technology firms are reshaping how public services are designed and procured.
This Aractech course explains the components of digital public infrastructure, GovTech ecosystems, interoperability and data exchange, cloud and shared platforms, procurement of digital solutions, cybersecurity and privacy, inclusion and measuring outcomes. Participants design a GovTech initiative roadmap.
The course suits public sector leaders, digital officials and partners working with government.
What you will achieve
Learning objectives
- Explain digital public infrastructure and its components
- Understand GovTech ecosystems and partnerships
- Plan interoperability and data exchange
- Procure digital solutions effectively
- Address cybersecurity, privacy and inclusion
- Measure outcomes of digital government initiatives
Who should attend
Target audience
- Government digital transformation leaders
- Public sector IT managers
- Policy makers
- GovTech companies and consultants
- Procurement officials
- Programme managers
Methodology
Learning approach
- International case studies
- Design workshops
- Procurement exercises
- Group discussions
- Roadmap development
Complete course outline
Five focused days of learning and application
The timings provided are estimates and may vary depending on the number of participants and the discussions taking place during the sessions. They are indicative only and do not constitute a binding commitment.
Day 1
Digital Government Landscape
- Evolution of e-government
- Digital public infrastructure
- Global examples
- Benefits and risks
- Coffee break
- Benefits and risks (continued)
- Maturity models
- Exercise: Maturity assessment
Day 2
Core Infrastructure
- Digital identity
- Digital payments
- Data exchange
- Shared platforms
- Coffee break
- Shared platforms (continued)
- Interoperability standards
- Workshop: Architecture mapping
Day 3
GovTech Ecosystems
- Start-up partnerships
- Innovation procurement
- Open source
- Vendor management
- Coffee break
- Vendor management (continued)
- Case study: GovTech programme
- Exercise: Partnership model
Day 4
Trust and Inclusion
- Cybersecurity
- Privacy and data protection
- Digital inclusion
- Accessibility
- Coffee break
- Accessibility (continued)
- Public trust
- Exercise: Risk review
Day 5
Delivering Outcomes
- Programme governance
- Funding
- Outcome measurement
- Coffee break
- Outcome measurement (continued)
- Scaling
- Change management
- Capstone: GovTech roadmap
FAQ
Frequently asked questions
What does GovTech and Digital Public Infrastructure (GPS-010) cover?
This course covers Government and Public Sector through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 16 - 20 November 2026. See the course schedules section for the available dates and delivery formats.
Who should attend this course?
Government digital transformation leaders, Public sector IT managers, Policy makers
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Check the course schedules section for currently published classroom and Online / Live sessions.
Where are classroom sessions delivered?
Current classroom venues include London, Amsterdam, Paris, Munich, Kuala lumpur, Barcelona, Geneva.
How long is the training programme?
The programme runs for five days from 09:00 to 14:00, which gives 25 contact hours, including a daily 30-minute break (22.5 hours of instruction).
Quick request
Send quick request
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Request a formal quotation
Choose an available date and venue, add your participants, and we will email a formal quotation for GovTech and Digital Public Infrastructure to your business address.