Global Learning for Operational Leaders
Classroom
19 sessions
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Online / Live
19 sessions
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Introduction
Course overview
Why Attend
Corporate Social Responsibility (CSR) has become a strategic priority for organizations aiming to balance profitability with social, environmental, and ethical responsibilities. Modern businesses are expected to contribute positively to society while maintaining sustainable operations and strong governance standards. This course provides a comprehensive understanding of CSR principles, frameworks, and implementation strategies. Participants will learn how to design, manage, and evaluate CSR initiatives that align with corporate strategy, enhance reputation, and deliver measurable social impact.
Course Methodology
This course combines strategic concepts with practical implementation approaches. Participants will engage in interactive discussions, real-world case studies, and group workshops focused on CSR program development. Practical exercises will include stakeholder mapping, CSR strategy design, sustainability reporting, and impact assessment. Examples from global corporations and industry-specific CSR initiatives will be used to illustrate best practices.
Course Objectives
By the end of this course, participants will be able to:
- Understand the principles and importance of CSR in modern business
- Develop effective CSR strategies aligned with business objectives
- Identify key stakeholders and manage engagement effectively
- Design CSR initiatives with measurable outcomes
- Understand sustainability and environmental responsibility frameworks
- Apply CSR reporting standards and impact measurement tools
- Integrate CSR into corporate governance and decision-making
- Evaluate the social and environmental impact of business activities
Target Audience
- CSR and Sustainability Managers
- Corporate Executives and Senior Managers
- HR and Communications Professionals
- Project and Operations Managers
- Government and NGO Liaison Officers
- Consultants and Business Development Professionals
Target Competencies
- CSR strategy development and execution
- Stakeholder engagement and communication
- Sustainability and ethical business practices
- Impact measurement and reporting
- Corporate governance and compliance
- Strategic thinking and organizational alignment
- Social and environmental responsibility awareness
What you will achieve
Learning objectives
- Understand the principles and importance of CSR in modern business
- Develop effective CSR strategies aligned with business objectives
- Identify key stakeholders and manage engagement effectively
- Design CSR initiatives with measurable outcomes
- Understand sustainability and environmental responsibility frameworks
- Apply CSR reporting standards and impact measurement tools
- Integrate CSR into corporate governance and decision-making
- Evaluate the social and environmental impact of business activities
Who should attend
Target audience
- CSR and Sustainability Managers
- Corporate Executives and Senior Managers
- HR and Communications Professionals
- Project and Operations Managers
- Government and NGO Liaison Officers
- Consultants and Business Development Professionals
- Target Competencies
- CSR strategy development and execution
Methodology
Learning approach
- This course combines strategic concepts with practical implementation approaches. Participants will engage in interactive discussions, real-world case studies, and group workshops focused on CSR program development. Practical exercises will include stakeholder mapping, CSR strategy design, sustainability reporting, and impact assessment. Examples from global corporations and industry-specific CSR initiatives will be used to illustrate best practices.
Course content
Five focused days of learning and application
Day 1
Introduction to CSR and Sustainability
- Definition and evolution of CSR
- CSR vs sustainability vs ESG concepts
- Global CSR frameworks and standards
- Business case for CSR implementation
- Key challenges and opportunities
Day 2
CSR Strategy Development
- Aligning CSR with corporate strategy
- Stakeholder identification and analysis
- Materiality assessment
- Designing CSR programs and initiatives
- Setting CSR goals and KPIs
Day 3
CSR Implementation and Project Management
- Planning and executing CSR initiatives
- Community engagement programs
- Environmental sustainability initiatives
- Employee involvement in CSR
- Managing CSR budgets and resources
Day 4
CSR Reporting and Impact Measurement
- CSR reporting frameworks (GRI, ESG reporting basics)
- Measuring social and environmental impact
- Data collection and performance tracking
- Transparency and accountability in reporting
- Communicating CSR results effectively
Day 5
CSR Best Practices and Case Studies
- Global CSR best practices and benchmarks
- Corporate case studies across industries
- CSR integration into corporate governance
- Risk and reputation management
- Final workshop: developing a CSR strategy plan
FAQ
Frequently asked questions
What does Corporate Social Responsibility (PR-002) cover?
This course covers Public Relations through a structured five-day outline focused on practical application, discussion, and implementation planning.
When is the next available session?
The next scheduled session starts on 5 - 9 October 2026, with additional classroom dates and mirrored Online / Live options listed in the course schedules section.
Who should attend this course?
CSR and Sustainability Managers, Corporate Executives and Senior Managers, HR and Communications Professionals
Is bilingual course delivery available?
Yes. All course materials and presentations are provided in English, while bilingual explanation and discussion support may be available depending on the selected location and trainer availability. For example, when attending a course in Istanbul, you may request a Turkish-speaking trainer to explain the English course content in Turkish. Arabic explanation support may also be requested at this location. Other languages are available in selected cities. You can choose your preferred language support as an optional preference during registration.
How can I register for a session?
Use any Register button next to the available course dates to open the participant registration page and submit your booking request for the selected session.
Is this course available online as well as classroom-based?
Yes. The course detail page includes both classroom sessions and Online / Live sessions, with online options aligned to the same course dates for easier planning.
Where are classroom sessions delivered?
Current classroom venues include Paris, Barcelona, Kuala lumpur, London, Amsterdam, Munich, Istanbul, Vienna.
How long is the training programme?
The programme runs for five days, with up to five training hours per day, from 9:00 AM to 2:00 PM. Each programme includes a total of 25 accredited training hours.
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Choose an available date and venue, add your participants, and we will email a formal quotation for Corporate Social Responsibility to your business address.