Global Learning for Operational Leaders
Introduction
Course overview
When a crisis strikes, the decisions and behaviour of senior executives shape the outcome more than any plan. Leaders must make fast decisions with incomplete information, communicate with confidence, protect people and reputation, and keep the organisation focused while under intense pressure from media, regulators, customers and staff.
This Crisis Leadership for Senior Executives training course prepares leaders to perform at their best when the stakes are highest. Participants learn how crisis teams are structured, how to frame and prioritise decisions, how to lead under stress, how to communicate with stakeholders and the media, and how to steer the organisation from response into recovery.
Realistic crisis simulations allow executives to practise leadership skills in a safe environment and to reflect on their own strengths and blind spots.